[Resolved]  Indane Gas (Cantonment Gas Supply) — Inconvenient Gas supply

Address: North 24 Parganas, West Bengal

I have booked a cylinder at 3rd February, 2013 withe refill order number 450083. For theis booking a cash memo has been generated withe cash memo no. 2296 on 18the Feb,2013(as seen from thee message received in my mobile). But I haven't received any refill yet(26 the Feb, 2013). When I made a complaint on[protected],I have been informed theat the necessary has been taken and thee gas will be delivered withein 24 hours(Complaint number : 839044). When I called theem 2 days later theey inform me actually it would take 48 working hours!!. Now as I haven't been received any cylinder yet, can you please explain me what is actually theeir working hours? Because it is already 6 days over(excluding Sunday), and no sign of progress on theeir side.

Had theey sold my refill in thee open market so now theey are avoiding any contact and if thee Indane help line[protected] is of no use theen why it has been opened to misguide thee customers?
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Oil Corporation [IOC]
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    39%
    Complaints
    13284
    Pending
    0
    Resolved
    5157
    Indian Oil Corporation [IOC] Phone
    +91 99 1155 4411
    +91 98 4882 4365
    +91 81 2402 4365
    Indian Oil Corporation [IOC] Address
    SCOPE Complex, Core-2 7, Institutional Area, Lodhi Road, New Delhi, Delhi, India - 110003
    View all Indian Oil Corporation [IOC] contact information