GNG Electronics Pvt Ltd — I was sold two salt packets and a cardboard box for 40,000 rs. Ordered product was replaced with tata salt packets

Address: Thane, Maharashtra, 421302
Website: snapdeal.com

I ordered a Dell Vostro 15 3546 (4th Gen intel i5-4GB) via snapdeal from the seller GNG ELECTRONICS PVT LTD-Mum-GATI-VOI.n. When I received the courier package and opened it, I found 2 1kg tata salt packets. Even the word is not sufficient to sum up what has happened. The only reason a police complaint has not been filed yet is because I have priorly had only good experiences with snapdeal and expect quick resolution of the issue at hand. I hope to see immediate response to the lodged complaint.

Date of product booking: Oct 28, 2015

Order ID(snapdeal) : [protected]

Order No (GoJavas)-PI[protected]

Docket no: UNISNPP4785770

Please do let me know for more photographic and videographic evidence of this incident

I hope the reimbursement is done as soon as possible
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Dear kvbenhal

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.


Thank You for your cooperation.

Regards,
Snapdeal Online Team

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