[Resolved] Go India Buyer — Fraud call and cut my money

tushar_mech89

from ahmedabad, Gujarat

Sep 2, 2015

Address: Ahmedabad, Gujarat

Go India Buyer staff called me saying they are calling from ICICI bank and need to confirm details as I exceeded my reward points for which they said they are giving me a gift bonus from their end. They took all the details including CVV (after convincing me for some time). They also managed to get OTP for transaction (of which I was not aware was taking place), for which I never received a message for amount deducted from ICICI. Finally, they demanded Rs 8, 999/- amount and mentioned to refund Rs 16000 so that I only end up spending Rs 8, 999 instead of Rs16000. I would like to register a fraud from Go India Buyer and want my money back

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Aug 5, 2021

Complaint marked as Resolved

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Comments

ICICI Bank Customer Care

from Mumbai, Maharashtra

Sep 3, 2015

Dear Sir,

We confirm you that, the call you have received has not been made by ICICI Bank. ICICI Bank never asks personal, account or financial information from the customers. Please do not reveal your financial details or passwords to anyone. We request you to write to [protected]@icicibank.com with your contact details incase you receive any such calls.

Regards,
ICICI Bank Customer Service Team