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GoDaddy India Complaints & Reviews

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Updated: Feb 6, 2023
Complaints 282
Resolved
11
Unresolved
271
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GoDaddy India reviews & complaints page 4

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R
Ria Andrews
from Bengaluru, Karnataka
Jun 6, 2020
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Billing renewals

I had bought a domain address two years ago. And you guys have, without clearly stating that it is on automatic renewal, deducted the renewal amount for this year and i don't use the services any longer. Also on top of that there has been an additional purchase that has been shown this there has been no email reminders of any sorts or any mention of having accepted this automatic renewal plan. There has been no request to save my banking...
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V
Vigil Raj
from Valavanur, Tamil Nadu
Jun 2, 2020
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have to get the backup of expired/cancelled email plan

Hi my customer id :[protected], pin : 1357.

My email plan on [protected]@bethlehemdevelopers.com get cancelled on april 3rd. We have missed to renew because these corona issues. Hope you can understand the current situation. But right now i tried to renew or purchase new one, but your customercare have informed i cant get the backup. We have some important materials on my mail account. So have to get it at anyway. Please let me know...
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Why godaddy storing people bank account details.
They use it to sell their product to one customer per account basis.
It means they are storing people bank account details from payment gateway.

Request you to take some action against them as it can lead to a big fraud.

It is a serious issue someone should look into this....
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U
ultiun
May 2, 2020
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cheating no more proper services

Address: old madras road banaglore

We have 8 domain with 19 email accounts of office 365 essential plan, due to covid-19 we couldn't renew on time we have missed the renewal date after that while doing renewal i have called up customer care of godday and done it but i have renewed on 27-04-20 but today we are in 02-05-20 till now email id outgoing is not working many time i have called up the customer care every time the put hold on my call i am really frustrated by calling...
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D
dkculcom
from Mumbai, Maharashtra
Apr 22, 2020
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gst tax invoice not given by godaddy order no. 1667659124

Address: First floor, 01A167, WeWork Bristol Chowk, Platina Tower, MG Road, Sector - 28 Gurgaon Gurgaon HR 122002 INDIA 040 67607600 / 096534 41757

Hi,

I am deepak kanodia and i have purchased domains from godaddy.com on 16th april 2020 via order no. [protected]

I have paid rs 2609.60 along with gst (Indian taxes).

But godaddy still have not given the tax invoice to me. When i contacted them, they said this is how their system works and they given only the order copy (Attached)

I have also provided them with my company details...
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K
Krsna Solo
Mar 18, 2020
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domain name price

Address: Mumbai City, Maharashtra, 400064

They advertise on their website that.com domain names and other extensions are available for a very low price for the first time pruchase.. Like a.com domain name is available right now for rs 199 only but on checking out it says rs. 911 and also there are links provided by their customer service that says.com domains is available for rs 499 if purchased for 2 years.. But on checking out its like rs 1700.. So its basically they are baiting...
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S
shri270_
Jan 20, 2020
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not solving hosting for many days

Address: near d.r public school, Banda, Uttar Pradesh, 210001

I have talk to their executive many times, but the same issue starts again and again

i want to complaint to higher departmnt to refund my money

but they are not provinding the contact detail

godaddy is fraud incase of hosting

my email : [protected]@gmail.com

[protected]

here is also my tokeen genereated :

40988982

but issue...
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C
Cyril Shibu
Jan 8, 2020
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acer laptop

I had purchased an acer laptop two months back from lulu, kochi. I was confused about the model to purchase; however, since there was an offer of gift hamper along with acer laptop, i opted for the same. However, after a month i got a call from acer apologizing for the delay in sending the gift hamper and informed that now they have upgraded my gift and will be sending a blue tooth code less headset worth rs.2000/-. Despite my frequent calls...
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A
aloksharmagzp
from Delhi, Delhi
Jan 7, 2020
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automatic debited the amount without any approval

Address: GODADDY INDIA WEB SERVICES PRIVATE LIMITED is a company based out of 003, Tower 4A, DLF Corporate Park, MG Road, Gurgaon, Haryana, India, Gautam Buddh Nagar, Uttar Pradesh, 201301

I have purchase the domain from GoDaddy in 2018. The issues is they have automatically transaction from Credit card without my permission. When I ask for refund any they told me you have renewed the auto-debit from your account. From my opinion, I have never activate this feature and neither to know how to activate the renewal feature. Since I am a student and never gone through a renewal and my friend asked me money which I never used. GoDaddy...
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A
arunamsce
from Chennai, Tamil Nadu
Dec 29, 2019
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not removing my credit card as payment method

I wanted to remove my payment method so i contacted their customer support they told they have no option to do that from their end.

I'm disappointed that they are unable to even remove my credit card as i have all the rights to my account. Please help remove my credit card from my account.

Customer #:[protected]...
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S
Sandeep Sundara
from Hyderabad, Telangana
Dec 19, 2019
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wrong watch delivered

Hi my self vamsi sandeep i ordered waterproof mr daddy 2.0 chrono smart watch but i got a cheap quality doyce 2 used watches today which are very worthless. I already paid 1800 .please find the details below
Reference id : MEP12DEE287
Order id : 8750763
Tracking id : pkrc[protected]
Order date 12 dec 19

Please collect your watch and refund my money its is used...
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B
BlockChainCounci
from Bengaluru, Karnataka
Dec 9, 2019
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account hacked - no support from godaddy

Address: Bangalore, 560058

Dear All,

I had a very bad experience and with proof and bad hear i am writing this message, I had 12 domains in my account, I felt like someone was accessing my emails and i changed the email, phone number enabled 2 step verification and got it secured, Even after doing this, I felt let me move all my domains to a new platform and i did which was a new account of go-daddy, later i see that without the hacker authorizing my...
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A
apreet81
from Delhi, Delhi
Dec 1, 2019
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issue with the provided service.

I have purchased a ultimate shared hosting plan around 1.5 yr ago, for 1 yr service seems to be fine but later on they started creating issues. Listing issues below:
1. While purchasing they have not mentioned anything regarding the other providers email accounts can't be used to with their hosting, if we want to send emails from out application we have to forcefully purchase their email plans even at high rates which requirement can...
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P
Project Number
from Chennai, Tamil Nadu
Nov 24, 2019
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never use godaddy.

Never take any service from godaddy. Their service is worst among all the hosting service providers.in tv mahendrasingh dhoni appears and gives arvertisements for godaddy. Thinking that it is a good service i migrated to godaddy and i took costly hosting plan. Few months passed without any problem.

My wesite got one word press website and one phpbb forum. The forum got lot of project related pdf attachments in files folder....
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S
santjeny
from Chennai, Tamil Nadu
Nov 16, 2019
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website builder

Address: Eldorado Building, No: 113 A, 7th Floor, Nungambakkam High Rd, Nungambakkam, Chennai, Tamil Nadu, 600034

Cheating client after payment all option avail for usa customer only not for indian customer

1 website builder fake seo no seo working its showing like content in website
2 no header body tag in main page no html option
3 no google adsence option avail for usa customer only but the will charge
4 no google my bussiness option avail for usa customer only but the will charge

While purchase there...
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A
Alvina Panjikar
from Mumbai, Maharashtra
Nov 9, 2019
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server deleted

Address: Mumbai City, Maharashtra, 400014

Extremely disappointed with godaddy. We didn't renew the server for 2 months and our server was deleted. Few renewal mails were sent by godaddy which went into our spam. No one bothered to call us. Now they are saying they don't even have the backup. Very disappointing. Please help if you care for your customers. Call on + 91 [protected] or +91 [protected]. Our customer id is[protected]...
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S
syedgs
from Chennai, Tamil Nadu
Oct 30, 2019
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cheaters / pushing their sales by deactivating my current plan

Address: Chennai, Tamil Nadu

Godaddy guys are not good, they have deactivated my current plan stating that my product is end of life, i had renew the product 2 months back and i have paid total 6700/- approx for one year subscription, its just 2 months over all my emails got suspended the suddenly, two weeks back i got the email about this suspension and when i spoke to customer care executive, he told me that my email are active and it will be active till 16th sept...
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H
Hemant7475
from Gurgaon, Haryana
Oct 16, 2019
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didn't get my refund amount

Address: New Delhi, Delhi, 110059

Hi,

My name is hemant kumar.
Last month on (19 sep 2019) i was trying to purchase some domain names from godaddy but somehow i didn't get that time but my amount reduced from my bank account.
I already talk with this matter more that three time with there executives and send them my account statement also.
They always promise me will looking and revert back soon.
But i didn't get yet my amount back....
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S
Shaikzameer
from Nellore, Andhra Pradesh
Oct 11, 2019
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unable to buy domain name which was showing as available

Website: Godaddy

Im trying to buy a domain called 1234567.com, everytime it was showing as available but when im trying to add in cart it was show some error, from past 3 days same thing was happening to me and im a registered user in godaddy.
And cc executive saying that it was my browser issue, where i have been trying from different browsers also....
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L
Live Assist
from Hyderabad, Telangana
Oct 1, 2019
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data stolen by godaddy and they blocked my server

This is in regards to m/s godaddy had blocked and suspended my server stating the nature of business. And it is after being a long time customer to them for about 5 yesrs. And they are not giving access to my server to back up my data on it.
Above this their own security team states that there is nothing phishing or malware found on my domain. Inspite of a single domain or so, they have blocked my entire services and not helping me...
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