Godrej Interio — Delivery not received

Website: www.godrejinterio.com

I have ordered for a Godrej Tufty Chair from https://www.godrejinterio.com/ on 3rd September 2023. I have paid Rs 16175/- (price of chair+1 year extended warranty) from their portal. The promised delivery date was 6th September. Till now I have not received the delivery. I have called their customer care twice but there is no positive response. They are asking for another 24 hours for the status update. This is not acceptable. If they can not deliver the item by tomorrow EOD, I need full refund.

Order number is:[protected] dt. 3rd September, 2023.
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Godrej Interio customer support has been notified about the posted complaint.
 
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Dear Saurabh,

We regret the inconvenience caused to you. Request you to send us your concern, along with your product and contact details at [protected]@godrej.com and we'll connect with you soon.

Regards,
Godrej Interio Customer Care

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