| Address: East Singhbhum, Jharkhand, 831001 | | Website: Consumer complaints.in |
I have bought sofa set (3+2) from steel craft Jamshedpur, a dealer of Godrej Interio on 23/10/16, when delivered I found 3 seater sofa's leg as defective, immediately I call to the dealer and file my complain they said whenever their people will visit our area they will fix it. I called them many times and send them pics of sofa also that its getting bend from front side, I received the same response from them. Today I, e on 27/02/16, some person came from the dealer and looked into the matter, they said they cant fix it as its sofas manufacturing defect, they will file complain to Godrej OEM, and Godrej people will come and fix it.
Its been 4 months I bought it and by looking this type of customer support I decide to complain online, I am very old customer of Godrej product I does not had any problem earlier but this time it is. Please look into the matter and arrange for complete replacement of my sofa(3 seater only) 2 seater is fine.
Hope to receive a feedback and solution of my problem .
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