GoIndiGo Airlines — Refund of credit shell amount

Respected Sir,
I, shailendra shankar marathe, residing at thane, Maharashtra, booked tickets for self, wife Shilpa, son omkar for journey between Mumbai and Guwahati between 04 april 2020 to 18 may 2020. The flights were cancelled due to lock down on account of covid-19. The airline goindigo intimated that the amount of tickets is in credit shell and can be utilized in one-year span. As per honorable supreme court judgement the amount of credit shell is to be refunded. I communicated for the same and goindigo is still replying that the amount is still in credit shell. Further it was communicated that the journey under pnr EP1I7E is completed. It is therefore requested to resolve the issue and goindigo be directed for refund of credit shell amount with appropriate intrest.
Thanking you,
Yours sincerely, s s marathe, mob no [protected].
+4 photos
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IndiGo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    5622
    Pending
    12
    Resolved
    2887
    IndiGo Phone
    +91 12 4435 2500
    IndiGo Address
    Level 1, Tower C, Global Business Park, Mehrauli-Gurgaon Road, Gurgaon, Haryana, India - 122002
    View all IndiGo contact information