Gozo Cabs — Did not refund my rs 920 after cancellation

I had book my cab from nashik to pune and had paid 920 rs as advance booking. I had change of plans n called them to cancel my booking n refund my money as it was inside free cancellation period. While booking agent never told me about cancellation charges if we view driver details . This is ### policy n just way to loot money. They just took all my money n never responded to my calls n request. Fraud company cheating CUSTOMER.