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Great Eastern Trading Complaints & Reviews

www.greateastern.in
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Updated: Apr 11, 2024
Complaints 233
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18
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Bad 😕 It seems that Great Eastern Trading has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Great Eastern Trading reviews & complaints(233)

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R
Rdx55
from KALYANI, West Bengal
Apr 11, 2024
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LG Double Door Refregerator

Address: F-60/96/202 RATHTALA KALYANI NADIA Pin-741235

I have purchased a refrigerator on 6th April and its already 5 days over but still not received my order....
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Y
YaseerH
from Mumbai, Maharashtra
Nov 7, 2023
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Samsung Fridge

Address: CHINAR PARK (Kolkata), Rolta Tower, Atghara, Biswa Bangla Sarani, Rajarhat, Kolkata, Pin-700136(WB),
Website: www.greateastern.in/contact_us.php

This is to raise a complaint against Great Eastern Chinar Park.

We bought a Fridge from Great Eastern Chinar park which came damaged on 2 sides. The replacement is supposed to come today[protected] but received a call that it is not IN STOCK and Great Eastern not willing to refund the money. This is leading to harassments and mental agony, would request Great Eastern to reverse the transaction and refund else will be forced...
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K
[email protected]
from Kolkata, West Bengal
Oct 19, 2023
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O General Fujitsu 2 ton inverter air conditioner

Respected Sir/Ma’am,

I attach the invoice as proof of my purchase of a 2 ton inverter air conditioner (O General Fujitsu) from Great Eastern Retail on Sarat Bose Road, Kolkata, West Bengal.

The sales person authorized to represent O General at Great Eastern Retail supplied me the cellphone number of the regional sales manager and I was asked to discuss all matters related to delivery. Well, the number wasn’t...
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A
Anirban Sikdar
from Hyderabad, Telangana
Aug 29, 2023
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Grievance/Complaint Against Service Offered by GREAT EASTERN SINTHI MORE Representative

Respected Sir/Madam,

We have bought Daikin FTL50UV16U2 1.5 TON 3S Split AC I/D on 27.04.2023 in the name of Bidhan Chandra Sikdar.

For last few days, the AC is malfunctioning as water is splashing out of the machine. We reported the same to GREAT EASTERN SINTHI MORE BRANCH yesterday i.e. 29th August as the machine is within warranty period.

The contact person for the same has been Mr. Shubhasish...
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I
InaMishra
from Kolkata, West Bengal
Aug 28, 2023
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Poor service quality

Address: Sinthi more

I have ordered the Godrej AC on 16th Aug, 23. Got delivery on 20th and installation on 22nd. The outer part was defective, they said they will replace in next 2-3 days and we are still struggling with the replacement.

I don't understand what type of customer service they provide. Anyone cannot wait for a whole month for an AC to get functional after purchasing. And even on call they are sounding as if they give a damn about...
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S
Sayanika Mitra
Jul 4, 2023
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Complaint about our samsung 301 litres fridge

Address: Inda opposite of LIC Building,Kharagpur,Paschim Medinipur 721301

We have paid the full payment on 18th june'23 for the fridge and the salesman assured that within 2days we will get ours fridge but we got the delivery of the fridge on 28th of june'23 which was after 10days and again the fridge which we got was dent in two areas upper door and the lower door of the fridge.So we told then to replace it and then again they gave the fridge on 30th june that too also having scratches and spots all over the body,...
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S
[email protected]
Jun 12, 2023
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Vivo y53 cell phone set

Address: Central road dakshin prashad nagar jadunath bati hazinagar 24 pgs n

I want to receive vivo y53 cell phone all total emi payment clear but matter is not closed emi not closed you something very happend thats emi closed name of customer Soma Saha....
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S
Sampaa
from Barrackpore, West Bengal
May 16, 2023
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Product not supplied

Address: Barrackpore

A t.v. of company Metz is booked on 14.05.2023 and full payment was done on that day, but the product is not even supplied till 16.05.2022. Even the salesman of the showroom is not taking calls. When the delivery will be done? And what about my money which is lying in company's account without any service? Not only apologise please find the satisfactory solution....
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R
Raj270898
from Durgapur, West Bengal
Apr 19, 2023
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Breaching of Commitment and misbehaviour

Address: B-block Durgapur Residency J K Paul Lane

Hi Team,

I brought 2 AC's from Great Eastern Trading Co Durgapur West Bengal ( Pin code -713213) on 17th April 2023. They committed while buying that I will get the brackets free for outdoor Ac but at the time of installment the service men took the money of the brackets from us (Rs 950 each). Now when we are asking them about the free offer they gave while buying, they are clearly denying with rude behaviour.

This...
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D
DEBDATTA NAYAK
Apr 18, 2023
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Complaint against miscommunication of sales person and delivery related

Address: B.T.ROAD....SINTHIRMORE...KOLKATA...WEST BENGAL

Dear team, i order a hind ware cooler on[protected]...But untill now i not recived any product and the sales person missguided about the delivery...And lieing ...Someone of them ask me for the bill as a manager...I send them...But until now they not repond to me...Even they not attaned my call also...I have allredy paid the amount...My money have some interest also...So plese take care about it......
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N
Nefa
from Kolkata, West Bengal
Apr 17, 2023
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Whirlpool Double Door Fridge

Address: West Bengal, Kolkata, Dalhouse Area

I have purchased whirlpool fridge on dated 12.03.2022 and after few months my family is suffering with this product regarding non cooling system.

i have complaint at great eastern but till date issue has been not resolved.

Complain date - 09.04.2023.

Technician has visited my home but problem is not resolved till date.
I have informed to seniors of Great Eastern (Amit Ghosh and Meenasshi)...
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S
sarkarsubha
Apr 16, 2023
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Delay in delivery

Address: Barasat great eastern trading co, jessore road,700124

I have purchased one 1.5 ton panasonic ac and one vguard inverter from barasat great eastern on 06/04/2023.it is almost 10 days over my product is not delivered yet.every day i see your negligence in delivery.every day you are saying i will deliver tomorrow. But you are not delivering my product.i cannot tolerate this type of misbehave.it is not expected from your service.very bad service and bad experience from great eastern electronics...
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S
sm8910356225
from Kolkata, West Bengal
Apr 13, 2023
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Air cooler from sinthi more

Address: Subhankar Mondal, 87/18, AK Mukherjee Road kol 90

Paid on 10/04/23
Confirmation given to deliver on 11/04/23 by afternoon
But now 6 pm not yet delivered.
Call 2 times told will deliver. But not delivered....
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S
Surojit Neogi
Apr 4, 2023
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For purchasing a Sony bravia TV w830k

Address: Dankuni

Sir with due respect I state that on 2nd April 2023 I purchase a Sony bravia TV from your company located at dankuni.That time I expect that TV will be delivered on that date but your representative says it's not possible for today he will delivered on next day, I accepted that and pay all payments and done all formalities.But next day I can't got that TV I call tat show room they says it will delivered tomorrow but till now I can't got my...
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T
Trafton Mark Anthony
from Powai, Maharashtra
Apr 1, 2023
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Non delivery of washing machine since 2 week.s from order

Address: Siliguri, West Bengal

I had ordered products worth 45000 from Great Eastern ( Sevok Road) Siliguri ( near Vishal Cinema opp Guru Sweets) on 19/03/2023.

The Manager Mr. Alam and sakes rep. Mr. Krishna told me delivery would be done in 4 days max. The refrigerator and vacuum cleaner were delivered but the Whirlpool Washing Bloom Wash top model Fully automatic Machine has not been delivered as yet.

Both the Manager and sales rep are...
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N
nabin kumar agrawal
Mar 9, 2023
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Irresponsible Behaviour

Address: H/31/2467, SEVOKE ROAD, BHAKTINAGAR, SILIGURI -734003

I had ordered a panasonic ac (12ku/ykyf1 1.0 ton 3s inverter split ac) with great eastern trading co. (gstin: 19aabcg1740k1zm, siliguri branch) on 06th march, 2023 and made full payment on the same date (order no. W2922/2223/12088). I asked the store for delivery on next day. But the store insisted that the store shall remain closed on 7th and 8th march, 2023 on occassion of holi. So the store assured me to deliver the ac and install it on...
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S
Suvadipshome
from kolkata, West Bengal
Feb 28, 2023
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Improper selling technique and bad behaviour towards customer

Address: Behala

Today i visit behala store to buy 3 product 2 ac nd 1tv. There is sales person namely ajay das dont disclose ac installation is chargeable, i got the information at the time billing which annoyed me apart from that person rude behaviour, arguing with me hurt a lot. And even the store manager dont care behaviour was also not good. Kindly take proper action against them ...the way these two person behave with customer ashamedful...
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R
Ritamr
from Pandua, West Bengal
Feb 4, 2023
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Showroom display tv was given

Address: Old court house Street kol-1

I purchased Sony Bravia 55" TV, model no SONY 55X85J LED on 25 th Jan, 2023 from Great Eastern trading Co, old court house Street, kol-1. A tv of the model mentioned above was on showroom display, and I had carefully observed a bend in the sticker of the tv on display.which I had marked as the showroom display tv.I went to the showroom a day before it was to be delivered and saw the showroom display tv was missing.I enquired if the display...
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A
Akas Shil
from Kolkata, West Bengal
Nov 25, 2022
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Complaint about non replacing defective product after 14 days

Address: 23B, Bagmore Station Road, Near Bag More

Dear Sir/Madam,

I have purchase a Godrej Semi-Auto washing machine from Great Eastern Trading Co. at 23B, Bagmore Station Road, Near Bag More on Sunday (i.e. 13/11/2022), on the delivery date they promised us to get the productwithin two/three days.

But, regret to inform you that delivering after 5 days on dated: 18/11/2022, it has been noticed at the time of Installation that the machine is damaged (Dent...
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R
Riyam86
from Howrah, West Bengal
Nov 18, 2022
Apr 13, 2023
This thread was updated on Apr 13, 2023
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Delivered Demo or used product

Grate Eastern Retail (Santragachi) delivered a old or showrooms demo TV tv ran 450 Hours. Why I purchased a old TV with brand new pricing? I need replacement. Tv already run 450 Hours. Lg TV has such time count features. So I can proof that delivered tv is old.
Invoice number is SGC/EW2223/01320
Order number is SGC/SO2223/07146
Order Date 12/11/2022
Invoice Date 16/11/2022...
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