[Resolved] GTPL Broadband — GTPL - Speed slow and failed connection

TANZEEL MANSURI

from Ahmedabad, Gujarat

Aug 16, 2015

Address: Ahmedabad, Gujarat

User tanzeel I have gtpl broadband connection. My gtpl registered number [protected]. At ahmedabad. I have paid 13000 rs to gtpl which provide unlimited for 1 year at 2 mbps speed. There is a kind o[censored]nsatisfactory issue with gtpl. I have complained at around 6 times within a week regarding my wifi speed and connection error slow speed. . I have to complain everyday. When i complain regarding wifi speed and failed connection slow speed, they always register my complain but after 1 days they close my complain without solving problem. Though my browsing speed is 0.41 mbps, many times server time out and not download any file

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Yes (15)

Sep 17, 2015

Complaint marked as Resolved

Technician check my connection check cable and hub reslove my problem..., ...

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Comments

TANZEEL MANSURI

from Ahmedabad, Gujarat

Aug 16, 2015

GTPL Broadband worst internet service...

vmsvodafone

from Ahmedabad, Gujarat

May 20, 2016

GTPL — last 3 days gtpl sutdown

above 15 days ago 7 days gtpl clos and running last 3 days gtpl clos ...very bed service..,

deep_is1986

from VADODARA, Gujarat

May 23, 2016

INTERNET NOT WORKING

DEAR SIR, WE REQUEST ABOUT GTPL BROADBAND INTERNET NOT WORKING, MANY COMPALAIN TO GTPL OFFFICE ( DEEPAK BHAI ). BUT, NO RESPONSE .

dhaval1984

from Thiruvananthapuram, Kerala

May 26, 2016

No internet access

User Id: dhaval1984 I have router and wifi signal but can't use net

dhrumilshah91

from Ahmedabad, Gujarat

Jun 8, 2016

GTPL Digital Cable TV set top box not working & no response from customer care since last 15 days

GTPL Digital Cable TV set top box not working & no response from customer care since last 15 days.Even their toll free number is not working. They have taken payment of whole year.

Patel Nidhi

from Rajkot, Gujarat

Feb 5, 2019

very bad service.. I also complaint about GTPL slow connection but every day they close it without even testing or replied.

Mits1514

Apr 10, 2020

Yes thats true, they will note your complain and within 2-3 days they will close it without confirming whether your issue is resolved or not. I am planning to change broadband from gtpl to you. Thats the only solution guys believe me. They will not hear or solve your any problems. Speed issue is the only issue all the gtpl customers are having.

rhpatel04

Apr 14, 2020

GTPL is the worst service provider. They are charging for the 40 Mbps speed and providing the 2 Mbps speed. Earlier they took the money for 1 year from me and they just provided me only 3 months. It's better to shut your business.

theshethmilan

Jun 30, 2021

I also have a GTPL fiber optic connection with a plan of 60 mbps. My download speed is good but upload speed is not even 1 mbps. I have complaint many times and raised tickets through their android app portal but every time their staff is just closing my tickets without giving any proper resolution. I request you to kindly resolve my internet speed issue at the earliest. Due to this covid 19 pandemic I am working from home and running my office from home itself as it affects my work due to this speed issue.