Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

Our bus traveling Rajkot To Dhangdhra vaya Wankaner so I just ask madam what is last stop for wankaner student passholder
So she shouted on me and misbehave with me. And she said me to get out of bus....

I travelled in a GSRTC Volvo Bus from Nathdwara to Ahmedabad, and had a horrible experience. Once it started raining outside, my Lower berth seats started leaking water from the roof. And it was happening with almost all seats of the bus. We had to seat (2 persons) in a single seat as the other was completely wet due to the constant water leakage. Our clothes, luggage everything was covered in water. Even after paying for a luxury bus, this...

Today on Dt. 24.06.2023, bus No. GJ-18-Z-2943 minibus of route Dahegam - Makarpura ( Baroda) local bus driver had not stopped the bus at College stop at Kapadwanj at 9:58 AM. The driver of the bus clearly seeing passengers at above mentioned stop, and passengers also raising the hand to stop the bus, but still he ignored the passengers & not stopped the bus. The passengers was wating for the bus for more than 35 minutes for traveling to Baroda,...

The payment for the Volvo ticket booking was done and amount was deducted. After that one sms informing about successful payment was received but no PNR number and ticket were provided. If the status of transaction is checked on GSRTC then it shows successful. And at the same time when I check in history then the same transection is shown in failure list. So no resolution is available. If I am calling on customer care number then no customer...

Bus Driver and conductor complaint
Bus No: GJ 18Z7468
Me lunawada se godhra aa rha tha to mujhe Fci godaown utrna tha to ye bus ke conductor ne mana kiya ke yaha pe stop nhi he ab aap hi batao ke Godhra FCI godown ke waha Express bus ka stop he ya nhi:
Sir aapke conductor apni man mani chalte he usse phele kisi ladies ke liye stop kiya or jb mene FCI ka bola to bol rha he waha koi stop nhi he
Sir plz aapse Request...

This complaint is regarding Rajpipla depo bus conductor weird & rude behaviour dated on 20-6-23
of Rajpipla-Kirti-Rajpipla GJ 18 Z3713 bus timings around 5 to 5:15 P.M. As bus is mostly breakdown or late, when bus arrived i asked conductor for bus timings 5-6 times but he didn't reply single time(On 20-6-23 bus is also under maintenance, so delayed). I ask for complaint book conductor denied & not provided. Rajpipla bus depo always...

Sir,
રાજકોટ થી કાલાવડ ચાલતી બસ નંબર
GJ-18-Z-3527 સવારે ૯:૦૦ વાગ્યે બસ ઉપાડવાનો ટાઇમ હોવા છતાં ૮:૪૦ મિનિટે એટલે કે નિયત સમય થી ૨૦ મિનિટ વહેલી ઉપડી જાય છે આથી ટાઇમ ટેબલ પ્રમાણે મુસાફર...

If asked to stop the bus at the bus stand, do not stop the bus by saying bad words and say do whatever you want to do....

Actually i was booking volvo bus from Ahmedabad to vaghodia cross road for monday 6:15 Am bus but in that money has been deducted but ticket has not been booked can u plss check on that and raise my refund money as ticket hsnt heen booked...

We were to travel from Morbi to Halvad on 17th June 2023. The driver of bus which departed from Morbi busstand to Dahod at 10:00 PM were extremely rude and disrespectful to us. He told us to get out of the bus and didn't gave us ticket to Halvad despite of the fact that route banner on the bus had Halvad station in it. The driver was using swear words and continuously provoked us to fight back. On telling him that the route on the board permits...

Today on 16th June. Ahmedabad Rajkot Volvo bus cancelled. At first hand this was not informed to traveler who had reservation. On asking staff at Nehrunagar bus depot they replied rudely. On requesting not to talk rudely, one off the person started abusing and even stood up in threatening manner. They abused old age men and women. This is absolutely unacceptable and direct actions to be taken to these people...

Pisab karne k liye bhai log 5 rupees charge karte he aur to aur charges nai hapta vasuli karte he darate dhamkate, sarkar vaat karti he Swachha Bharat Ki aur ye log 5 rupees charge karte he pisab karne k to garib aadmi mutegga kaha diwar pe hi naa bhai log ye lukhkhagiri bandh Karo to Aam aadmi aur Desh k liye achcha rahega baki bhugatna to Marne k baad bhi padega...

I am writing to express our deep dissatisfaction and disappointment with the subpar bus service I recently experienced on 13th June 2023. Despite paying the full fare for the journey, I was provided with a service that fell significantly short of expectations.

On the aforementioned date, I boarded GJ-18-Z-5418 from Surat with the expectation of a comfortable and timely journey to Songadh. However, throughout the trip, I encountered...

I am writing to express our deep dissatisfaction and disappointment with the subpar bus service I recently experienced on 13th June 2023. Despite paying the full fare for the journey, I was provided with a service that fell significantly short of expectations.

On the aforementioned date, I boarded GJ-18-Z-5418 from Surat with the expectation of a comfortable and timely journey to Songadh. However, throughout the trip, I encountered...

Respected sir,
I am writing to bring your attention to ongoing issue of poor service of ST bus. Despite my continuous efforts to draw attention of Vapi depo manager by telephonically conversation and written application, the service of the bus seems to be disregarding the request.
There is no availability of the bus to the students of Fansha High School to Nargol Bandar by 4:40pm. Because of rural territory there is no availability...

To,
The Managing Director,
GSRTC,
Gandhinagar.

Subject: Complaint against water leakage in GSRTC bus while raining.

Sir,

I am writing to you to express my deep dissatisfaction with the service provided by GSRTC. On 12th June 2023, I boarded a GSRTC bus from Gandhinagar to Kodinar. The bus was overcrowded and the journey was very uncomfortable. However, the most disturbing...

Driver and conducter fighting at rajkot bus depo stop . driver said that conductor is drunk and conductor said that he is not but driver blaim him due to he refuse to put luggage in deki of private transporter.

i check storage box (deki). it is full of coconut which not if passengers but it is of private transporter and also 2 bag of chiili powder is put in bus..

all passengers are introuble due to driver and...

GSRTC app for Advance booking is not working since week time.

I personaly visited bus depot and booked my ticket in bus root Unja baroda in which INCOME TAX AMD drop station is not available

TRIP CODE-0715UNJBRDEXP51 DATED 14TH JUNE 2023...

GSRTC mobile app for advance booking is not working....

Dear sir, I would like to file complain of GSRTC bus driver Rajdeepsinh mayursinh jadeja batch number 2817 for Misbehaving with bus passanger and he ask us to get off from the bus and talking with us very unprofessionally without any misbehave from our side and he is taking like he owns the bus and not government, like they don't have any right to not allow any passanger to not sit in the bus except some situations like intoxication and harm...