HappyEasyGo.com — international flight ticket

Ajeetg

from Bengaluru, Karnataka

Jan 4, 2019

Address: New Delhi, Delhi, 500081

Website: HappyEasyGo.com

Worst experience.
I had terrible experience with booking[protected]. Trip is on 13th june, kochi to bali.

They hold our ticket for reason of name that first and last name cannot be same (I checked with airline for person with just one word name and it was mentioned that you need to repeat the first name in last name), which i clarified within 10-20 mins, even after that they took 1 day to come with some other reason.in 1 day fare was increased and they were somehow avoiding to issue the ticket on older fare which i already paid.

Each person in customer care was saying different thing and nobody was in sync. They have their own random protocols. They just sat on our money and dont issue the ticket. Neither they bother to call and update me, in 3 days i called them 7-8 times with call going upto 1 hrs 15 mins, nothing came out. On top of that they will never accept their fault and keep saying different thing in different call.

Today on 4th jan, they suddenly started refund of the ticket without discussing anything further.

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Comments

supervisor

Jan 4, 2019

It is unclear, what had been wrong from such complaint - why the ticket issuer had not accepted the request to change the name as it is requred by law.

Finally, they issued the refund. Enjoy!

If I am in the sues of trval agent, and you make a call to me every day,
I would not talk to such customer as the conditions of e-ticket are written in text of e-ticket.
Change of name is procedure which is governed by different Indian laws and ICAO regulations.

Anyway, you can be entitled for future compensation.
If you wish so, you need to hire a legal professional for charge and to start a civil case in the court.
The fair court shall award all reasonable losses, moral compensation, paid fees by the judgemnt.

I am not associated with the above air carrier.

Regards,
Sr manager for ICAO irregulations matters
Aryan enginners ltd
email for request with documents:
aryan {at} vivaldi.net, where {at}=@

nitika bachhawat

from Kolkata, West Bengal

Feb 4, 2019

I had booked a flight from Delhi to Kolkata and the invoice was showing the maximum luggage as 25 kgs. When i reach the airport i was informed the info was wrong and i had to dispose off some of the luggage at the airport itself.i had lost a lost of stuff on this account and I want compensation from happy easy go for this wrong information.