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Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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6%
Complaints
1550
Pending
0
Resolved
97
+91 12 4286 6920
AIHP Palms, Plot no. 242 & 243, Phase IV, Sector 18, Gurugram, Haryana, India - 122015
The format of correspondence is explaind in the comments above:
This is a short reference direct link to public complint and the comments:
[ http://tinyurl.com/y5npmzf5 ]
Addrsses is a travel agent, probbaly. It can be the air carrier who had canncelled their flight.
As regard with the amount of compensation, the Indian law fore sees exact amount.
If you do not know, whre and the way of submission of complaint,
you can hire a lawyer or professiona in civil aviation for agreed remuniration.
Usually, the department general of civil aviation (DGCA) of the ministry of civil aviation of India shall issue orders to the aircarriers follwing the examnation of the complaint.
In practice, they (DGCA) do not work with passenger complainst according to the code of the civil procedure and other regulatory enactments on the rights of passengers and customers.
There is customers court in each Indian sate, where every passenger can apply,
following the receipt of the result of own complaint from air carrier
not later than in 12 months after the receipt of any correspondence from aircarrier
or
following the submisison of its own complaint towards the air carrier
not later than in 13 months after the cancellation of the flight.
This private site does not allow to edit the text after its submission.
Regards.