Haryana Transport Department Complaints & Reviews

Sir I bought ticket for chandigarh from ISBT Delhi yesterday 11:30 (Bus# 0271), Ticket (868104,653942,037610,223370). Then i changed mind to take another bus and asked conductor & Ticket Booker to cancel the ticket and return money back. But they refused and i had to pay without travelling in the bus. I am disappointed. Please suggest what to do.

Hello Sir/Ma`m,

I am Ashwani Gupta from Ambala City

On 18-May-2012,I took Bus from Zirakpur for Ambala City(Baldev Nagar) at around 9:45 pm .

Bus Number

HR-69 7134 (Chandigarh-Delhi,Haryana Roadways gaurav,Sonipat Depo)

We were 2 peoples in the bus for Baldev nagar.

Conductor Said the bus will go above the flyover on baldev nagar.

We requested conductor to take the bus down the flyover,but he said "Bus upar se jayegi ,jyada dimag naa khaa ab" in a very rude way.

Then on requesting him again he Said i will not even stop the bus over the flyover now,and he took us to the Next station Ambala Cantt

and Said "Jo ukhad sakta hai ukhad lena ".

After that we have to wait for 30 mins at Ambala Cantt for AutoRickshaw to go back to Ambala City.

I have no idea why that person was so much rude to the passengers.
The haryana Roadways service seems to be working not on the basis of any rules and regulations ,but on the mercy of these rude Conductors and Drivers.

The stoppages of the Bus are not decided by the Administration ,but only by the mood of the Conductor and driver.

We the people of Ambala City who use to do Daily updown from chandigarh to ambala city have to suffer a lot just because of such irresponsible staff members.

I just wanted to know What wrong I demanded from him.

I request you to kindly look into the matter as soon as possible .

Its the humble request to you from all the peoples of Ambala City


Kindly let me know What action you will take in this case


Mobile : [protected]

I seating from Badli Sector 18 Rohini in the HARYANA ROADWAYS route Farmana village to ISBT Kashmere Gate via Bawana BUS NO. HR-69-9916. The conductor give me a ticket no.AG[protected] VAL NO. 64839947 for Rs. 20- / (Twenty only) . I asked the conductor why are you give me Twenty rupees from BADLI TO ISBT KASHMERE GATE but he says why you are coming in my bus this is your penality.

Dear Sir/Madam

I live at Village Rai PO & Block - Rai District - Sonipat Haryana. I am currentlly working as Sr Software Developer at Sumona Consulting Pvt Ltd situated at Noida Sec - 62 UP for that I daily get updown from Rai to Noida and reback. Sir, but Roadways buses does not take stop at Rai that's why at morning many employees getting late daily. Today two buses with No HR 55-H 2507 and HR -69 A6142 are passing but not stop at bus stop .
Roadways service is good at that root but they does not stop at Rai bus stand. Sir you are requested taht pl take some action against him.

thanks n regards

Om Parkash Kaushik
Village Rai PO & Block Rai
Distt Sonipat
Haryana
Pin code - 131029

To,
The G.M.
Haryana Roadways
Chandigarh
Subject:-Misbehavior with passenger by conductor & driver regarding

Respected Sir,
I want to bring kind notice an incident on 22th april 2011 at bus stop ISBT delhi at 1:30 a.m.We are SEVEN member . I was to travel from DELHI to PANIPAT by bus. I tried to get in toThe bus (HR68A-9946) of your depot, but the conductor & driver didn’t allow me to get in.he asked me this bus is going on the fly over & not stopige before the pipli . I requested him many times but he bluntly refused and exchange Very hot words With me and physically man handled and thrashed me out of the bus. In this process I got my shirt torned . You are, therefore, requested to look into the matter personally so that innocent passengers may not suffer in future by the rude behavior of your staff and may not bring bad name to your department and defaulting person may be punished accordingly, here I mention that I am available for witness in this enquiry if necessary.

Thanking you
Yours Faithfully
VIJAY MALIK
vpo-bapoli
tehsil-bapoli
dist-panipat(132103)
haryana
contect no-[protected],[protected]

im daily passenger of haryana roadways(from last 1year) panchkula to ambala city( baldev nagar). i want to inform you about the misbehaving of haryana roadyways bus conductor.i was travelling from panchkula to ambala (baldev nagar) in bus number HR[protected]:30pm daily) panchkula to delhi on date 3 april 23012, when i was purchasing the ticket for my destination . the conductor ask me for 35rs . when i informed him that im daily passenger of this bus and daily i paid 32 rs . then why should i pay 35 . after listening me he started shouting on me. and when i agree to pay 35rs , he said he wont allow me to sit in bus.. please have a look on this matter.

MY NAME IS HARI SINGH. I AM RETIRED FROM HARYANA ROADWAYS FROM APRIL-2008 FROM FARIDABAD DISTRICT (NOW IS PALWAL DISTRICT) FROM POST OF CONDUCTOR.
MY POST CONDUCTOR NO.IS :-252. PENSION DEPARTMENT OF
FARIDABAD STOPPED MY PENSION BALANCE 10,000.00 FOR ANY RECOVERY. BUT IT IS CLEAR NOW THAT I HAVE NO ANY
BALANCE OF HARYANA ROADWAYS.

I CONTRACT TO MR. BHIM (WHICH IS A CLERK IN PENSION DEPTT. FARIDABAD). HE TAKE 2000 RUPEES FROM ME FOR
CLEAR OF PENSION BALANCE. BUT HE DEMAND FOR EXTRA MONEY.

SO I REQUESTED THAT PLEASE HELP ME. BECAUSE MR. BHIM
IS A VERY ANTI SOCIAL CORRUPTION MAN AND DEMAND MONEY.

PLEASE HELP

REGARDS

HARI SINGH

CONDUCTOR NO.-252

HARYANA ROADWAY (PALWAL)

Hi,

With this complaint i would like your attention the current inconvenience being caused by the ticket conductors of punjab roadways.

I am working in Chandigarh and a resident of Hoshiarpur. So at weekends i use to travel from Chandigarh to Hoshiarpur.

Now the problem is at 7:00 pm there is bus timing for Jammu via Hoshiarpur from Sector 43 isbt, Chandigarh. But even after standing in queue and reaching the counter, when we ask for a ticket to Hoshiarpur, then the conductor denies as they prefer to cut tickets for Jammu first and at the last minutes if any seat is left vacant, they issue ticket for Hoshiarpur.

This is totally wrong, everyone has the right to buy ticket and have seat in the bus for the station it is passing. But this with every bus conductor either belonging to Punjab roadways or Haryana roadways.

i would request please look into this and ask the respective roadways heads to have check on this.
This totally violation of human rights and there is no such policy written, that even after standing for minutes in queue and reaching the counter you will not get ticket.

If someone ask them or tell them this is wrong, they start abusing and misbehaving.
There should be proper police guidance at such areas so that general public can take there help in such cases.

Hi Sir,
I was coming back to Chandigarh from Rajasthan in HRTC bus# HR68A 9952 on 01/12/2012 with my grand mother. The conductor was behaving very impolitely with all the passengers and was using abusive language. I ask him to give me 2 tickets for Chandigarh, firstly he gave me used tickets (Taken from other passengers) when i refuse he said "ticket yehi milegi nahi to utar jao" he gave me new tickets after only to Delhi ISBT. Later on driver was driving the bus very harshly. A person on next seat got injured when driver was driving the bus off the road. 3 times he hit the different trucks. Driver was using Portable DVD player and was watching the A grade moving while driving. When we reached the ISBT few passengers talk to driver and i was shocked driver was heavily drunk that time.

It is my humble request to you sir please do the needful as because that kind of people risk the other people live.

Sir
today as i got a bus with the bus no HR 68-0904 Pehowa To Shahbad at 7.15 from makilpur.When i give him the mony for tickt .the condouctor take the money and cant give the tickt and not give the balance.I ask for tickt and balance but he abused and ask (tikt ka kya karoge or 1-2 rupess main kya hota hai).but i ask stricktly for balance or tickt but he trreanted me foroutside the bus.and said (kar lo jo karoge .
Sir
I usually travelled weekly till chandigarh so pls take the immidiate action for the misbehave.
Am ready to come pehowa office on saturday or sunday for the concern employ.
For the such type of emplyee pls take a very very strict steps.
jaswinder saini
[protected]@yahoo.com

dated
09/01/2012

Dear Sir,

I want to complain about a driver who was driving bus no HR-46-9773

On Thursday(05.01.2012), I was travelling in this bus in morning and i was cought this bus from Rohtak aprox. at 9AM for Bahadurgarh.
when i requested to driver with very humble way to stop the bus just before the stand then he shouted on me and said why u entered in this bus.

This behave was really very discausting and please warn him or take any action to avoid this thing in future. After all buses are for our Convenient not to make us suffer.

The bus conductor of HR-67A-0384 misbehaved on the route from New-Delhi to Jallandhar. he was not respecting any of the passenger and was not clearing the dues. he was just sitting on his seat (next to the driver) and was calling people to his seat for getting tickets.

i took a ticket from Rajpura to Ludhiana (samrala chowk) faring Rs. 62. i gave him Rs. 112, and he was not having Rs. 50 change. so, he asked me to get it when i reach Ludhiana. but when i reached there, he gave me Rs.100 and told me instead, to ask for a change money from other passengers.

i could not find any definite means for filing the complaint on the Haryana government's website.

Hi,

I am kawarpreet singh. I Daily move up and down from chandigarh to pinjore in haryana roadways buses as i belong to haryana, So I always Prefer to travel in haryana roadways buses. But the complaint is that conductor and driver of bus no HR37C1970 on 25th nov,2011 of ambala depot which daily goes to route, from chandigarh to Shimla . As they dont pick the passengers for pinjore even if bus is having 10 - 15 passengers sitting inside .This Bus Daily goes half empty daily from bus stand. today when I Was sitting inside only 13 -14 passengers were inside but when conductor come to me for ticket he refused to take the passenger for pinjore , so i requested him a lot saying that I will get Late for my Office , even i told him that i dont need a seat also , was ready to give him change money i.e 22 rs but the driver stopped the bus and let me down in midway from bus stand chandigarh. and used very abusive language and threatened me to never get in this bus for future . , After that i had to go back to bus stand and baord another bus with this i got late to my office and was marked absent, which means a lot . around 1500 rs daily is my salary so who will bear it. Request you to ask that driver conductor to make us sit in the bus for pinjore or even we are ready to go standing also if seats not available in bus for short route or local passengers.
Even i am planning to write transport minister for this issue and MLA & GM Ambala.
with regards,
kawarpreet singh
[protected] / [protected]

Dear Sir
I am travel as on[protected] in Haryana roadways. I am reach at kurukshetra new bus stand 8.15 AM for going Karnal that date that time one bus no HR 65-7117 come out from workshop I ask the conductor where the bus going on he say bus not going anywhere then I sam 2nd bus for Babain and take that bus for PIPLI and then I saw same bus is empty and come in back of Babain bus then leave the bus in Pipli and take the bus HR65-7117. then I ask conductor why u told me bus not going Delhi bus not going anywhere he answer me this is our wish I have all ticket for that bus and again bus is empty many of people stand on the road in Nilokheri for going Delhi side he not stop the bus now I want ask some clarification for this
Conductor decides where the bus stop or not stop Depot not decide or make any rules for where the bus stop or not
Kurukshetra depot bus stand make a counter for DELHI and Jaipur why the bus not stand the front of same counter
Roadways dress not mandatory of Haryana Roadways employee
In the many of busses written No smoking if any one smoke in bus like driver or conductor what is procedures for them.
many of conductor not gave rs 1 change he gave rs 0.25 paisa toffe if change is 2 then 2 toffe why roadways checker take a action for this.
Conductor seat is in last of bus seat why they not follow for this rules and ticket checker also know all of above mistakes.
Ticket of babain bus 215519 and 215518
Ticket of karnal 216106
this is not first time for me many of time i faced this problem but today is enough.

Regards,
Navin Kumar

Mentioned vehicle no. HR-58-8986 from yamunanagar to ambala around 8 am 07/11/2011 that bus conductor do not have the manners to talk with the passengers and always shout on the passengers which i analyzed in 1hrs , this is public transport and he thinks that his own bus.
Please take serious action against him sothat he must have manners to talk with pasengers because this is public transport and it reflects our state image in front of others people
due to these bad elements our state image going bad or worse

Hi,
I am Sandeep Dhiman and im travling in Haryana Roadways bus from Delhi to Chandigarh. The behaviour of the conductor is very poor. Being a long route bus he should not stop it at non bus stop place. Bus seats are already full but still he is stoping the bus after covering every small distance which is very time wasting.

This is really very poor service provided to peoples.

Also once I hv told him nt to stop the bus like that, than he starts abusing me n trying to do fighting with me.

Should this b the behaviour f a conductor ???

Pls tk sm strict action against it n save the good image of transport in front of outsiders.

Bus No. :. HR 37B _ 9423

Regards,
Sandeep Dhiman
Sn.. Manager
Bharti Airtel

Hello Sir, my name is Rakesh. i m from village Chandawas, district Bhiwani. meri compaint Haryana Roadways Bhiwani G.M. aur Dipo Incharge Tosham ko hai.. Ek bus Tosham dipo se 6:30am ko Badhra-Satnali via Jui nikalti hai jo Chandawas village me 7am ko pahunchti hai aur usme Jai Kishan naam ka conductor hai. Meri Complaint ye hai ki Jai Kishan naam ka jo conductor hai wo har passenger ke sath missbehave karta hai aur aadhi se jyada passengers ko ticket bhi nahi deta, sare ke sare paise khud hajm kar jata hai. ek aam naagrik hone ke naate mujhe aur mere jaise kai logo ko bahut bura feeel hota hai lekin jab bhi humne usko iske bare me bola, hume uska yahi jawab mila ki mai to aise hi karunga tum logo ko jo karna hai wo kar lena.. Sir meri request ye hai ki us conductor ko ya to aap samjhao ya phir usko is root se kisi dusre root pe bhejo kyun ki is bus me uske kai khud ke bhi log baithe hote hai jo kabhi ticket nahi lete.. is kaaran Government ko Bahut loss hota hai.. hume to sharm aaati jab ye sochte hain ki itni salllary Government deti hai phir bhi ye log uper ki itni kaamai karte hai.. Sir main is desh ka ek Responsible person hu aur is liye agar mujhe is ke liye Chandigarh bhi complaint karni padi to karunga.. but i hope aap is compaint pe jaldi se jaldi koi kathor action logo..
thank u

Dear Sir,

I am writing this mail on my behalf. On 12th Ot 2011, I was traveling with my wife from Karnal to Saharanpur. I booked my seat no 42-43 for BUS no “HR45A-5020” (Morning time 7o clock) from counter.
Near about 2 KM from Radaur (Yamuna nagar) our bus got stopped due to some of technical Issue. As per bus driver and conductor, they were blaming/abusing Government for bus problem as govt. applied the ‘Speed Governor’
I had to go to Saharanpur so I asked to conductor to refund the ticket amount after deduction fare till Radaur then he denied me to repaid amount. As per his word “I have not given these ticket to you, get amount from you took/purchased ticket.
He replied me to adjust me on another bus, I agree with him and got ready to adjust on another bus but even after 10-12 buses crossing and we waited around 1 hour they were unable to adjust us. Buses were coming with full of passengers and not stopping there. Many passengers adjusted their self on personal things
My destination was 2 hours ahead from Saharanpur and we were getting late so after around 1 hour waiting I asked to conductor to have the signature on my Tickets so that I can go to Radaur Bus Stop and can catch another bus but he said me NO to sign the Tickets. When I asked him again then they (driver and conductor) started abused with me. They behaved me very badly and they both started me pushing.
I said them to put their complaint against the behaviour and asked to give me complaint book but they have not given me book. He replied me this is not his responsibility to take care of passengers in case bus got any technical problem.
As per their word” we will not provide you any complaint book to you and driver replied me “tum jitna marji jor laga lo, mera koi bhi kuch nahi bigar sakta”.
I started recording of our conversation but when they realised about on recording they tried to pull off My phone from my pocket and started quarrel with me
i took G.M. no from inside the bus and spoke with G.M. Steno, I put my complaint there, that person asked me to put the complaint in written
I have little recording of our conversation and I can provide you as a proof on their behave

After all above things, again I request them to sign my Tickets so that I can arrange my travel on my personal behalf and after lots of quarrel, he signed my tickets then I arranged my travel myself.

Sir, they behaved very badly that’s why I am putting this complaint against their behaviour. Refund of tickets is not a matter but Bus staff should behave gently, after all they are public servant and they cannot be permitted to behave like Hitler. These kind of staff only reduce the quality and image of Roadways Department
I am sure, you will investigate the issue and will take appropriate action against the complaint. You can also check with karnal office for my telephonic complaint.
I am working in Gurgaon as a software engineer and can be present in Karnal only on Sundays but I am always available on Phone and Emails. Also I have recording clips and I can available to you if you required.
As per my knowledge conductor name was “Nirmal Singh”, I don’t know the name of Driver.
Thanks & Regards

Dear Sir,

This is to bring to your notice that the road connecting to sohna from faridabad is in bad shape because of endless number of speed breakers. These breakers are around 55 on 20 km way. This hindering our health and moreover the commuters car is also in danger as the breakers are endless and also very high.
I think these breakers are not made by government. Please see to this problem.

Regards
Sugandha
Assistant Professor
Apeejay Stya Univ.
Sohana- Gurgaon
Haryana

Today (on 23.09.2011), I'm travelling in bus having no. HR47 3806 (i.e. from Katra-Rewari) . I have got the bus from Shahabad Markanda for Panipat. When I pay charges for the bus he charged the ticket from Ambala to Panipat instead of Shahabad to Panipat i.e. charged extra for 20km. When I query him, he speak in agitating manner and said I haven't call you to travel in this bus, you must pay for extra charges otherwise, you can descend from this bus in the midway, when I have crossed 1 or 2 km. At present I'm in this you must take strict action against this types of conductors.

Thanks
NK Garg
[protected]
[protected]@gmail.com