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Haryana Transport Department Complaints & Reviews

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Updated: Aug 19, 2025
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Haryana Transport Department reviews & complaints page 31

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A
Ambalikarana
from Tsrar Sharif, Jammu and Kashmir
Mar 10, 2017
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Address: Karnal, Haryana

Hi there
Haryana bus driver over took harshly and hit truck badly, honestly it seems to me he did it intentionally even without thinking about passengers inside. Shame on the passengers who even did not insist him to stop.
Please who ever dealing with this complaint take it serious. It's all bus driver fault.

Bus reg: HR 73 5665 panvan haryana roadways
Time: 3:30_3:45
Place : karnaal haryana
Date: 10/02/2017

Please take action against this driver.
Haryana Transport Department customer support has been notified about the posted complaint.
Mai delhi se hisar ke liye bus liya. driver ne rohtak hi utar diya rat ko..DL1CP3832 gadi ka no hai.. maine bola hisar tak jane ke liye usne paise rohtak ke le liye aur paise wapas lauta diya.. aur bolne lga paise wapas de rha hu na dusari bus pakad lo..
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    D
    DrDipti S. Narwal
    from Kanpur, Uttar Pradesh
    Mar 6, 2017
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    Address: Rohtak, Haryana, 124001

    We 2 travellers travelling from hisar to Delhi and has to stop by at rohtak as having a very urgent task so I took the tickets till rohtak if any case I miss the bus. But on tym I managed to carry on same bus. Bus was over loaded and conductor didn't came to us personally and we and other 2 travellers missed the conductor. As it was a crowded bus he should have asked us for the ticket. Then just after ticket checkers came and fined us RS 500 and other travellers 200. If were at fault then all should have same fine. We were harassed very badly they shouted at us very badly even trying to scold us. They even given us slip from madia to sampla while we had ticket till rohtak. And they left the other slip blank for 200 rupees. The pictures are attached herewith.
    Haryana Transport Department customer support has been notified about the posted complaint.
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      L
      Lalit mittal ghaziabad
      from Bhubaneshwar, Odisha
      Mar 5, 2017
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      Address: Ambala, Haryana

      Sir, today I reached at ambala yatri nivash time 4:00 am, and found no any body there and gate was lock. When time table of yatri nivash 6:00 pm to 6:00 am.
      After some time roadways staff come on gate and call to yatri nivash caretaker, care taker comes and lock open for only staff.
      I am socked.
      Many people already stay in bus stand open area in cold season due to no any option. So I request to plz look in to this matter other wise I written complaint to Mr hudda ji.

      Thanks Regards
      Lalit mittal
      Haryana Transport Department customer support has been notified about the posted complaint.
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        S
        Sunilkumar431979
        Mar 2, 2017
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        Address: Hisar, Haryana, 125001
        Website: Haryana gov. trans online booking seat

        Dear team,
        I have two online booking seat 17 and 18 no. For the date 02.03.2017 time 4am morning from hisar to ballabgarh pnr 175054 trip i'd [protected] name sunil and chetan we have get the from hisar cant but conductor have not provide the seat no.17 and 18 we are seat all the way at driver gear leaver bonnet.

        So what we benefit or online booking kindly submit my complaint for the conductor mr. Narender.
        Thanks
        Sunil
        [protected]
        +1 photos
        Haryana Transport Department customer support has been notified about the posted complaint.
        Mar 02, 2017
        Updated by Sunilkumar431979
        Kindly provide justis
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          G
          Gagandeep_rihal
          from Bengaluru, Karnataka
          Feb 23, 2017
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          Address: Ghaziabad, Uttar Pradesh, 201014

          Hi Sir/Team,

          This is regarding the refund of the volvo bus charge. My parents were travelling from chandigarh to Delhi on 4rth of feb 2017 at 13:10PM scheduled bus(trip ID[protected] at seat number 27 & 28, the bus got brokedown at nearby Shahbad & from there they had to travel by their own as the conducor of the bus told the passengers that either they go by thier own or else they have to wait for 3-4 hours, so they had to take a local bus & travel to delhi. i want you to kindly refund me the amount of the ticket which i've spent & also would like to say that i was unaware of such irresponsible behaviour of HRTC as they don't even have a backup plan for passengers travelling with them in such cases. POOR SERVICE i must say.

          Attaching E-ticket along & hope to get a reply & refund soon. Please let me know in case you need any other details on the same issue.

          Bus number : HR 68 A 9970
          Trip ID:[protected]
          Reference number: V[protected]
          PNR: FEB170167

          Name: Gagandeep
          Address: # B1803, ATS Haciendas, Ahinsa khand-I, Indrapuram, Ghaziabad.
          Contact Number: [protected]
          Haryana Transport Department customer support has been notified about the posted complaint.
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            R
            Razi Rahman
            from Noida, Uttar Pradesh
            Feb 20, 2017
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            Address: Gurgaon, Haryana, 122001
            Website: www.hartrans.gov.in

            I booked the ticket this after noon checking thrice that I am booking for 22 Feb at 00:05 AM bus time. And checked my ticket right now at 9 Pm and you guys made the reservation for 21 Feb at 00:05 AM. But still I give you a chance to sell those two tickets and recover my money. Being it completely your mistake my money shall be fully refunded, for if not done so according to all the proof and timings I will file a suit againgst you all with strict action in the court of law. As per the timings the bus still has 1 and a Half hour to depart and so the reservations can easily be amended as counter tickets are also available.
            Haryana Transport Department customer support has been notified about the posted complaint.
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              A
              anamika12
              from Chennai, Tamil Nadu
              Feb 16, 2017
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              Address: Gurgaon, Haryana, 122015

              This is to bring to your kind attention that we have recently traveling Delhi to Chandigarh via haryana roadways Volvo bus No 5302 and I bought 3 tickets, date 10/02/2017 and ticket information attached .But due to some internal problem in the bus, all passengers are not able to travel with that bus, they had provided the other ordinary bus where we have again taken the tickets for that bus, please see the problem and if you could arrange for the refund of the same and I bought tickets from ticket counter.

              I would be very grateful to you if you could do the needful at the earliest as. I would be obliged if you look into the matter personally and arrange my refund at the earliest.

              My account details-

              Name- Pratima sharma

              Account No.[protected]

              IFSC Code:- ICIC0006292, ICICI BANK LTD, DELHI - CHANDNI CHOWK

              Thanking you,

              Yours sincerely,

              Pratima Sharma
              +1 photos
              Haryana Transport Department customer support has been notified about the posted complaint.
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                R
                rk1049
                from Jalandhar, Punjab
                Jan 21, 2017
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                Address: Panchkula, Haryana, 134115

                I, Vaishali Budhiraja, travelled by volvo from Gurgaon to Chandigarh at 11pm on January 20, 2017. (PNR: JAN179169 and Trip ID:[protected]. My phone number on the ticket is wrongly punched as[protected] instead of [protected].

                My bag is exchanged with another passenger or was left in the bus.

                The bag with me has seat no-46 written on it and greenish-brown in color. No details of the passenger are available at the inquiry counter or at with the conductor.

                My seat number was 17 and is mentioned on the bag as well.

                I got down at Zirakpur bus stand and took the last bag kept in the Zirakpur luggage cabinate, assuming it was my bag as it looked similar.

                Please do the needful to help me locate my lost luggage.
                Haryana Transport Department customer support has been notified about the posted complaint.
                More fear from Delhi to gurgaon

                Bag lost exchanged - Comment #2644099 - Image #0
                Dear Sir
                I am a daily pasenger sampla to gurgaon 18.1.2017 we come from gurgaon 6.10 pm than bus tyer pincher we ask to chage tyer then driver abuse me i am in very dipresd please help me
                I have lost my bag in haryana roadways bus coming from rewari and going to delhi, i have had ticket from daruhera to iffco chowk, gurgaon. I deboard at iffco chowk and lost bag in bus, yesterday on 18/08/2017 at around 8:00 pm this happened when i deboard at iffci chowk, kindly pass this message to all depots of haryana state transport. The details of bag are as follows:

                Black colour rexibe bag having black jeans, two shorts, inner wears, blue towel, two green and grey collor t-shirts having printed my company name with logo SIEGWERK. kindly contact to me in my contact no.[protected]. if any black bag having some goods and clothes submit at your any haryana state depot.

                Bag lost exchanged - Comment #2823256 - Image #0
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                  S
                  Sadhu Godara
                  from Allahabad, Uttar Pradesh
                  Jan 3, 2017
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                  Address: Fatehabad, Haryana, 125053

                  Subject: regarding bus service haryana roadways fatehabad bearing regi. no. hr62 5666

                  Respected sir,
                  Aaj subah karib 7.40 am pr badopal bus stop (bus adda) pr karib 4/5 savaariyan sirsa aur fatehabad jaane ke liye subah 7.00 am se bus ki wait kr rhi thi.
                  Tabhi haryana roadways ki fatehabad depo ki bus no. hr62 5666 aayi jiske aage board bhi nhi lga hua tha. dhundh hone ke karan bus ka number pura nhi dekh paye. mene bus ke aage hath se isara krke bus rokne ki request ki lekin bus driver bus adda badopal pr ek truck ko overtake krta hua bhaga le gya. iske 5 minut baad hisar depo ki bus aayi jisne bus rok kr savaariyo ko bothaya. plz take legal action against above bus driver. thanks
                  [protected]
                  Haryana Transport Department customer support has been notified about the posted complaint.
                  Bus drivers / conductors are unwilling to stop the bus at Lalru Mandi. Sometimes not even a single conductor allow passengers to board even if Lalru is mentioned on the plate affixed on the bus. Kindly take strict action against the erroneous officials...
                  Respected sir, my job is in danger because the bus which departs rohtak bus stand at8.10am to kosli is never ontime, last 25dec.ko bhi maine complain ki the, but no responce, please take a strict action, sir jo bus 4.45pm pe kosli se rohtak ko jati hai wo bhi nhi hai
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                    J
                    Jatin Sardana
                    from Gorakhpur, Uttar Pradesh
                    Jan 3, 2017
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                    Address: Fatehabad, Haryana, 125050
                    Website: Www.hartran.gov.in

                    I havebooken 3 tickets online on 9 of dec. And due to some reason i cancelled it but till date i didn. T received my money back into my ac pls. Respond to my complaint and take necessary steps to resolve it. Nd refund my money back into my account becayse till date it too late and this is govt. Holding company so i believe on it and booked it but i did. T know it that u take thus much time to give my money back then i will never book advance ticket from you
                    Haryana Transport Department customer support has been notified about the posted complaint.
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                      R
                      rs4rohit
                      from Delhi, Delhi
                      Dec 31, 2016
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                      Address: Gurgaon, Haryana, 122001

                      Volvo bus from Gurgaon to Agra broke down near Hodal toll plaza due to Staring jam on 31st Dec 16. My old age parents were told to go by ordinary bus in freezing cold weather and that too in a full bus. There was no fare refund either.

                      This is absurd, does the department operate only one bus on this route and is this how alternate arrangements are made?
                      Haryana Transport Department customer support has been notified about the posted complaint.
                      Dec 31, 2016
                      Updated by rs4rohit
                      I also called the gurgaoj bus stand, they had no clue what to say. They gave me the workshop number.
                      On calling the workshop, the guy said why did your parents board the ordinary bus? He also said there is only one bus on the route so there is no other alternate.
                      When we said we would file a complaint, he said go ahead and complaint.
                      Dec 31, 2016
                      Updated by rs4rohit
                      E ticket number was V[protected]
                      I lost my bag In the bus number HR 74A8422 on 07 /01/2017 from yamunanagar to Delhi please let me know if you got it
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                        S
                        shitansh
                        from New Delhi, Delhi
                        Dec 24, 2016
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                        Address: Gurgaon, Haryana, 120016

                        Today around 5:20 pm at Sadar Gurgaon U turn Bus no Hr 55 P 5705, Hit my car 3 time. on first hit we reminded driver that u hit us still he hit twice then abused?
                        Please take some action its not acceptable if some one is driving govt. bus so he can cause trouble to public.

                        Entire Left side of my car is Scratched and driver does not regret.
                        Please do let me know if required i will Launch a Police case also as Police have seen this .
                        Haryana Transport Department customer support has been notified about the posted complaint.
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                          D
                          Dr.Sikka
                          from Vadodara, Gujarat
                          Dec 8, 2016
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                          Address: 122002

                          Dear sir,
                          Quite a few students (Male& female) board a ordinary bus from iffco chowk (Gurgaon) between 5.45 am to 6.00 am to reach dental college eclavya near kotputli (Rajasthan) at around 8.45am to 9.00 am.
                          In spite of repeated request to stop ordinary bus at college which is 5 km from kotputli (Rajasthan) on way to jaipur (Rajasthan). The bus driver/conductor does not stop for one minute near college. It causes
                          Great difficulty to students as transport facility from kotputli to dental college are not available.
                          These ordinary buses stop for 15 to 20 minutes at iffico &15 to 20 min at rajeev chowk gurgaon asking for passengers. If they stop for one minute problem is solved and you gain more revenue.
                          Please may i request that for the welfare of male & female students these drivers & conductors are instructed by written circular to stop at eclavya dental college on request
                          Hope to hear from you soon.
                          Dr. Sikka
                          Email:[protected]@gmail.com
                          M:[protected].
                          Haryana Transport Department customer support has been notified about the posted complaint.
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                            G
                            Gulshan Manocha
                            from Gurgaon, Haryana
                            Nov 30, 2016
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                            Address: Gurgaon, Haryana, 122003

                            Date: 28.11.2016
                            Bus no. HR - 1934
                            Time- 5:56PM
                            Place- MG Road, Bus Stop

                            The driver of above bus no. HR 1934 did not stop on the MG Road bus stop when Passengers were waiving hands to stop the bus...these ruthless bus drivers are in-capable of driving Government owned busses as they spoil the image of government showing such behavior. They should be penalize for spoiling government's image as public transport is for the convenience of public and these shameful drivers can not decide if they want to stop on any bus stop or not.
                            Haryana Transport Department customer support has been notified about the posted complaint.
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                              D
                              drkrishan
                              from Noida, Uttar Pradesh
                              Nov 22, 2016
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                              Address: Faridabad, Haryana, 121006

                              PUC validity for new cars is 1 year

                              While making emission norms stringent for all vehicles manufactured to conform to Bharat Stage 4 (BS4) -- and registered on or after April 1, 2010 -- the ministry of road transport and highways has increased the validity of pollution under control certificate to 12 months...As reported in The Hindustan dated 19 Feb 2013.

                              Pollution Check Centre - P.K. Pollution Checking Centre Site - 2 Indian Oil Petrol Pump Sector 12, Faridabad (Haryana) as issued a PUC Certificate valid for 3 months only for my BS-4 April 2013 make Beat Diesel Car against a charge of Rs.100. It is wrong to issue a PUC Certificate for 3 months while it should be valid for 12 month/1 Year as per Central Transport Ministry norms...

                              PUC Centre when asked told that while the rates have recently been revised for PUC certificate matching Delhi rates, there is no validity period prescribed.

                              Please take immediate corrective action in the matter
                              Haryana Transport Department customer support has been notified about the posted complaint.
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                                H
                                harpreet2016
                                from Gurgaon, Haryana
                                Nov 16, 2016
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                                Address: 122001

                                Dear Haryana Rodaways authority,

                                I would request you to kindly take an strict action against conductor and the suthority who trap guys to take the money by not giving ticket to them and ask them to give fine. In this he just bypass me and no asking to take the ticket. after that authority come and ask for fine. I would like to bring into your kind notice that it's a conductor duty to make sure that everybody has taken the ticket or not. Not to trap them to make him to money.

                                Please take a strict against them. Otherwise I am going to sue you in court.

                                Bus no- 9710, travelling Gurgaon Bus stand to Border, dated: 15th November.

                                I look forward to take strict action against them.

                                Regards,
                                Harpreet Singh
                                Haryana Transport Department customer support has been notified about the posted complaint.
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                                  K
                                  Krishan nautana
                                  from Moradabad, Uttar Pradesh
                                  Nov 10, 2016
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                                  Address: 123027

                                  MISBEHAVIOR
                                  i am travelling from nautana to kanina by haryana roadways ac bus that starts from nautana bus stand.

                                  Sir i request to Driver want to stop bus Ateli turn (Kanina) but Driver misbehavior me & Bus No. HR 66, 6707.

                                  I request you to take strict against both of them if customer satisfaction matters to you in any sense.

                                  Today date is 10/11/16 and time right now is 6:30 AM.
                                  My contact number is+91-[protected]
                                  Haryana Transport Department customer support has been notified about the posted complaint.
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                                    ankush420
                                    from Delhi, Delhi
                                    Nov 7, 2016
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                                    Address: Mohali, Punjab, 160059
                                    Website: www.haryana.gov.in

                                    This is the complaint regarding a worst travelling experience of mine ever with any transportation company, the complaint is against haryana roadways bus driver. Myself Ankush sharma boarded in a bus from Sector 17 chandigarh to Delhi 2.20 pm on 07- Nov-2016, Bus no HR 48 8072 the bus was going to Delhi from Chandigarh The bus driver Krishna uses Mobile while driving and stop to delivered some packages in some cities. And he was running the bus very slow speed. bcoz of his mistake am getting late to my destination..

                                    please go through this and reply me on email [protected]@gmail.com asap.

                                    thankful to you.
                                    Haryana Transport Department customer support has been notified about the posted complaint.
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                                      Nishant Bindra
                                      from Jamnagar, Gujarat
                                      Nov 5, 2016
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                                      Address: Chandigarh, Haryana, 160022

                                      I am travelling from chandigarh to delhi by Haryana roadways bus that starts at 5 pm (date : 5/11/16)

                                      i sat on a seat which was unoccupied and for this small reason, both driver and conductor started to misbehave with me and infact abused me.

                                      A very bad incident and i feel very insulted. i request you to kindly take strict action against both of them if customer satisfaction matters to Haryana transport department.

                                      My phone number : +91-[protected]
                                      Haryana Transport Department customer support has been notified about the posted complaint.
                                      No bus to delhi from sonipt bus stand after 12 to 1 pm on 11-11-16. And at inquiry counter there was no complaint register as ranbir said, the person at duty. No one responded adequetly.
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                                        sandhyagadiya
                                        from Mumbai, Maharashtra
                                        Nov 5, 2016
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                                        Address: Chandigarh, Punjab, 160017
                                        Website: [email protected]

                                        I am Sandhya, a residence of Barwala, Dist: Panchkula. I wanted to make complaint against Haryana Roadways Conductors.
                                        The buses that run from Chandigarh Sector 17 to Ambala Cantt or Delhi passes from a number of cities and Derabassi is one of the cities among.
                                        The conductors of Haryana Roadways dont allow the passengers of Derabassi to board into the bus, as a result of it office goers find it difficult to go back home during evening.
                                        this kind of behaviour is not rare but frequent. & if passengers argue with them. the conductors use bad language which do not embarrass them but the passenger.

                                        please count this complaint necessarily & take appropriate action against these practices done by the conductors.
                                        I hope Haryana Transport Department takes action against these practices.

                                        hoping for an quick action & reply

                                        thanking you
                                        Haryana Transport Department customer support has been notified about the posted complaint.
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