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Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

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Updated: Apr 9, 2025

Complaints 4208

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Bad 😕 It seems that Tamil Nadu State Transport Corporation [TNSTC] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Tamil Nadu State Transport Corporation [TNSTC]

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Tamil Nadu State Transport Corporation [TNSTC] reviews & complaints(4208)

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Dear Team,
The bus number -2240BANOOTCC01A is starting from Bangalore to Ooty via Gudalur.
When I select destination as Gudalur this bus is not available( none of the buses are shown).
Request you to enable Gudalur as one of the destination for this route....

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This is ashish from coimbatore. I sent this complaint regarding of non stopping of bus(route kanuvai)
Bus-s11, is plying from gandhipuram to kanuvai, via P&T Quarters.On April 3rd 2025 i boarded this s11 bus at gandhipuram bus stand 6:30pm and wanted to drop at P&T quarters. But the bus haven't stopped. Even the bus driver and conductor didn't listened to me and was rude. But he concentrate only to drive the bus.
So i request...

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On 26/02/2025, I tried to book 2 tickets from Madurai to Madikeri in SETC. Amount Rs.1930 has been debited from my account but ticket was not booked. TNSTC Reference Number:[protected] Please resolve this complaint and refund the amount as soon as possible. TNSTC username: Sakthi siva balamuruga Mail Id:[protected]@gmail.com Regards, M Sakthi...

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Address: ANANDHA NIVAS, THOLAYAVATTAM

I have booked a ticket from Kilambakkam to Nagercoil in the date of December 13 2024 for Rs. 725. But after payment I got an error and the booking failed. Please take this issue into account and make a refund as soon as possible....

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Website: www.tnstc.in

I am reaching out to report a serious and recurring issue regarding the presence of insects in the AC bus operating from Bangalore to Ooty (Trip Code - 2240BANOOTCC01A). This problem has been particularly troubling for passengers seated near the windows, as cockroaches and other insects regularly appear and often come into direct contact with passengers, creating a highly uncomfortable and unhygienic travel experience.
During my recent...

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My delivery parcel never arrived, and after several follow-ups, I was informed that the lorry carrying my goods had caught fire. This is by far the worst Salem, Chennai, Chittoor Mettur transport service I have ever encountered. The company, MSS Transport, is highly unprofessional and irresponsible at all levels—staff, management, and even the manager. They failed to provide any proper communication or updates about the situation, leaving...

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I have booked a ticket from Thanjavur to Bangalore for 4 th November. The amount has been sent to TNSTC via UPI. But I didn't get any ticket. I have waited 1 day for the refund and I am complaining about this issue. There is no proper information or response about the issue from their end. I didn't know where and what to do with this issue. Consider my complaint and do the needful.
Thank you,
Vijayeshwaran T...

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Respected Sir/Medam

We are farmers selling fruits and vegetables on daily basis in chennai by travelling from our village to Chennai by Bus (112A, 112B) which is comes from Uthukota dipo and runs in Route of Sathyavedu to Koyambedu.

Regularly we are travelling in 112A at morning 4.00 Am we are taking ticket for us and for our luggage but we are facing the most important issue is demanding comission for the luggage...

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Address: No 22, Anna salai, 10th Cross

R Suresh ( [protected] ) from Tiruchirappalli and having issues of local bus no 128 route Thuvakudi to Trichy Central bustand, not coming at proper timings and facing more problems for school + college students and workers to go at correct timings, more over there is no private bus in this route and only government buses running for every half an hour, kindly take immediate action about this complaint,
Thanking you
R Suresh...

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Address: Tamilnadu

Website: TNSTC

On 12/08/2024, I tried to book 2 tickets from Chennai to Trichy in Uldra delux bus In TNSTC. Amount Rs.695 has been debited from my account but ticket was not booked. TNSTC Reference Number: OB[protected].
Please resolve this complaint and refund the amount as soon as possible.
TNSTC Registered mobile number : [protected]

Regards
N.Vimalesh...

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Tnstc operated from Chennai to tiruppathur(PNR T[protected], conductor name : naveen kumar has speak rude even I was reached to the boarding point 10 minutes delay.He should be punished. This is unnecessary for him to speak unpleasant words among passengers.I will attach voice note if needed...

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Bus TN39N0158 Tiruppur-Salem Express. It is not "1 to 1" and not a "Non Stop" bus. Nowhere in the bus mentioned as NON STOP or 1 TO 1. It started from Tiruppur at around 9.20PM and I asked ticket for Chithode. Conductor "P.Sakthivel" denied ticket for Chithode. He said this bus is 1 TO 1. So, it cant go to chithode. Then I asked ticket for PERUNDURAI. He gave ticket for Perundurai Rs. 30(Ticket number: 001458). Another passenger got ticket...

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On 11/06/2024 I booked ticket from Vedaranyam to chennai for journey date(12/06/2024) but ticket is not booked and ticket fare amount 560 Rs debited from my account. So, kindly refund my ticket fare as soon as possible.
Thank you,...

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Address: Thanjavur, Tamil Nadu

From Salem to Thanjavur TNSTC. Bus departure from Salem at 3:45 p.m and arrived Thanjavur at 10:00 p.m. It took 6 hours 15 minutes for the total journey from Salem to Thanjavur. It is very very worst. They stops at each and every stop but the bus is one to one bus. Date 10/06/2024...

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எனது பெயர் ஷெரின். நான் 18/4/2024 அன்று 07.45 மணி அளவில் நாகர்கோவிலில் இருந்து திருநெல்வேலிக்கு செல்லும் 1 to 1 பஸ்ஸில் பணம் செய்திருந்தேன். திருநெல்வேலி பேருந்து நிறுத்தத்திற்கு...

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I travelled in bus from IDAPPADI to BANGALORE. Bus conductor talked without respect for not having change. He talked the same way with others too. Though not having change is fault, talking without respect is unacceptable.
People should be treated with RESPECT....

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On 27/05/2024, I tried to book 1 tickets from Chennai to Coimbatore in SETC. Amount Rs.535 has been debited from my account but ticket was not booked. TNSTC Reference Number: YIC[protected] Please resolve this complaint and refund the amount as soon as possible. TNSTC email:[protected]@gmail.com Regards, Sandhiya...

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Amount debited but ticket not booked
I had booked two tickets from Karaikudi to chennai on 19 May 2024. Amount Rs. 900 was debited from my bank account, but no ticket has been booked. I request you to kindly provide the refund.
Regards Nancy...

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Address: Vignesh R, S/o S. Rajkumar, 2/464 Seethalakshmi nagar, Poonamplayam (Po), Mannachanallur (Tk), Trichy-621009.

Dear TNSTC Online booking service officer,

I hope this message finds you well. I am writing to bring to your attention an issue I encountered while booking a ticket through TNSTC's online portal.

On May 10, 2024, I attempted to book a ticket through TNSTC's online platform for a bus service. However, despite the successful debit of the amount from my account, I did not receive any confirmation of the booking....

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I am doing milk business in Chennai.

I will carry a luggage of milk from daily in 112A and 112B.

I am getting a problem from the staff asking for commission apart from the luggage ticket. If the passanger is not willing they are abusing the passengers and asking to get down from the bus and suggesting to get another bus.

Is this the way a govt staff behaving with the passengers.

I...

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Recent comments

yes this happened in coimbatore bus route number s11 private bus who don't stop at P&T quarters in saibaba colony and rash driving. also rude behaviour of drivers and conductors.really frustrating. i ...

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