HCL Technologies — HCL PF Withdrawal Issue October 2020

Sk Rocks

Jan 5, 2021

Address: Lucknow

I am HCL ex-employee with SAP code 51709863. I have completed 60 days after resignation and alrwady made request of withdrawal (REQ-107187), but no one is responding to the query. I think the team is very irresponsible, I need them urgently as my current employer is unable to link UAN due to this withdrawal request.

Please respond back to query, as why HCL takes 20 days for PF withdrawal ? Can't they can make early ? Very bad policy

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Comments

HCL Technologies Customer Care

from Noida, Uttar Pradesh

Jan 5, 2021

Verified Support

What is the relationship between PF withdrawal and UAN linking? What is irresponsible here? PF withdrawal SLA is 20 working days from date of acknowledgment message and not from your date of submission of claim. You to wait for the completion till that time

Sk Rocks's [Complaint's author] reply, Jan 6, 2021

Irresponsible means I am making email many times but no response from your team. Acknowlwdgement message comes after submission of claim on PF portal. So it takes time 20 days and initially you take 60 days after resignation. You make 80 days wait to an employee. I don't know why there is so much delay in HCL PF process.

Sk Rocks

Jan 6, 2021

HCL Technologies Customer Care

from Noida, Uttar Pradesh

Jan 6, 2021

Verified Support

IF you are not aware about mandatory requirements, then better keep quite instead of engaging in unrequired messages in this forum.
Timelines are provided in Employees PF Act, 1952 and not devised by HCLT.
So have patience as HCLT will not overrule any specific provisions of the Act for you
Do not send any further message as we will not be able to furnish any further clarification on this aspect

Sk Rocks

Jan 7, 2021

You can't make anyone stop, I have a right to speak. You better mind your business. First, learn how to speak publically. And if you can't explain anything, then better don't message here.

Sk Rocks

Jan 7, 2021

Everyone can see how HCL team responds to their employee as well as others. They can't reply on emails when they are asked on forums, they ask us to keep quite. Please better learn customer service skills, then respond back to any query.