HCL Technologies — pf team not responding

Address: Gautam Buddh Nagar, Uttar Pradesh

Hi team,

I have raised a request for pf withdrawal on 8th feb 2019 and as per the process it should take less than or equal to 20 working days.

However, as i'm checking on the separation portal, the status is 'received and under process' since 19th feb 2019. Many times, i tried contacting the helpdesk email id and all the spoc's email id's, but all i get is an automated reply with note below.

Note: "mention your employee id in the subject line of your email. Please do not send reminders/follow up emails for pf requests on or after expiry of sla of 20 working days."

I haven't got even a single response from the pf team and the status seems to be stuck since feb 2019.

Please find the details below:

Request no. : req-39320
Date of joining :- 03 oct 2013
Date of relieving :- 03 dec 2014
Pf number : gn/ggn/005572/[protected]
Pension number : gn/ggn/005572/260481
Uan number :[protected]
Request type : withdrawal
Submitted by : ritin sharma
Contact email :- [protected]@gmail.com

Requesting you to please resolve it at the earliest as it is pending from pretty long.

Regards,
Ritin