HCL Technologies — required information on how to withdraw pf from hcl

Even after couple of reminders to [protected]@hcl.com there is not response/acknowledge from them.

Am looking for information on how to withdraw pf from hcl as i could not do it
Online from the below site.
https://unifiedportal-mem.epfindia.gov.in/memberinterface/

Requester : bhargavi
Emp id : 51321802
Joining : 4th march, 2010
Relieving : 14th nov, 2012
Pf no. : hil epf trust-hr/5572/177340

Regards
Bhargavi