HDFC Bank Complaints & Reviews

Aug 09, 2016

HDFC Bank Customer Care's response Dear Customer, Kindly mail us at [protected]@hdfcbank.com with issue in details and contact number mentioning reference Id TTU[protected] in the subject line. The concerned department will look into your issue. -Natasha HDFC Bank Customer Assistance

Aug 09, 2016

HDFC Bank Customer Care's response Dear Customer, Kindly mail us at [protected]@hdfcbank.com with account number, issue in details and registered contact number mentioning reference Id TTU[protected] in the subject line. The concerned department will look into your issue. -Natasha HDFC Bank Customer Assistance

Aug 10, 2016

HDFC Bank Customer Care's response Dear Customer,

Incase you wish to close your account held with HDFC Bank, please submit the account closure form (available on www.hdfcbank.com> Forms Center> Personal Banking) along-with Extended KYC annexure ( available on www.hdfcbank.com> Forms Center > Personal Banking > Extended KYC Annexure ) at any of our nearest Bank branches.
Kindly refer the below link for contact details of branch :
http://www.hdfcbank.com/personal/find-your-nearest/find-nearest-branch/all-facilities/gxissh3j
Addressing your concern we wish to clarify that Combined closure form is a common form which is required to fill in by an account holder incase he holds more than a single product with the Bank.
By filling this form our customers can close all other accounts/products and delink the same along with Savings account held with the bank. For ex : ISA account/ Depository account / Credit card etc.
You will need to tick the relevant boxes mentioned on the form.
This application must be signed by all Joint Holders where the account is held jointly in the same order of names as appearing on the account or by sole holder in case of sole ownership account to be closed. In case the account is in debit balance, or reversal of charges, please request the branch official to consider the same removal or reversal of the same before account closure.
In case the account is dormant, please submit a letter at the branch for activation of your account. Your account closure request can be processed only post activation of your account.
We regret that we are unable to process the request for account closure received through PhoneBanking, NetBanking, e-mail, scanned or faxed copy for security and authentication purposes. In case you are unable to visit the branch, you can send the account closure application to the branch by postal service or courier.
We also request you to destroy or surrender the cheque book and Debit Card at the time of account closure.
In case of any further queries, please email us [protected]@hdfcbank.com along with your account details and we will assist you.
We look forward to opportunities to serve you in the future.

-Natasha
HDFC Bank Customer Assistance

Aug 11, 2016

HDFC Bank Customer Care's response Dear Customer,

We wish to inform you that the charges have been aptly levied to your account. As per the terms and conditions, Salary account gets converted to savings account if there is no salary credit for 3 consecutive months.

The bank notifies the customer about non salary credit by SMS/ email/ letter etc. for 3 consecutive months, post which the account is converted to Regular Savings Account and the customer needs to maintain the average monthly balance applicable as per terms & conditions applicable. At the time of conversion, the bank intimates its customer the requirement of maintaining minimum balance applicable to the account & levying of charges in case of non-maintenance of the minimum balance requirement and in case of any changes in the charges the customer is intimated one month in advance. Further, in case the average minimum balance is not maintained, the bank notifies the customer by SMS/ email/ letter that in the event of the minimum balance not being restored in the account within a month from the date of notice, the applicable charges would be levied.

The details of the same can also be viewed on our web site, www.hdfcbank.com

Further we wish to inform you as a one time service gesture, we can reverse 50% of service charges which were levied to your account.

Request you to please contact branch official Mr Abhishek Sarvagya on [protected] or at abhishek.[protected]@hdfcbank.com or Mr Rameshwar Bang on [protected] or at rameshwar.[protected]@hdfcbank.com

-Bejoy
HDFC Bank Customer Assistance

Aug 09, 2016

HDFC Bank Customer Care's response Dear Customer, Kindly mail us at [protected]@hdfcbank.com with customer Id, issue in detail and registered contact number mentioning reference Id TTU[protected] in the subject line. The concerned department will look into your issue. -Natasha HDFC Bank Customer Assistance

Jun 02, 2017

HDFC Bank Customer Care's response Dear Customer,
We have taken up the matter with concerned team and will revert to you on your registered email id in 5 working days[protected].
-Manoj
HDFC Bank Customer assistance

Aug 11, 2016

HDFC Bank Customer Care's response Dear Customer,

On receipt of your Post, We had attempted to contact you at the numbers recorded with us. However, we regret to note that our attempts to reach you, did not meet with success. We request you to provide us your latest contact numbers and the convenient time to enable us do the needful and assist you further in this regard.

We request you to write to share your account statement on [protected]@hdfcbank.com with and the reference id:TTU[protected]. A bank representative shall contact you as soon as we receive this information.

-Bejoy
HDFC Bank Customer Assistance

Aug 09, 2016

HDFC Bank Customer Care's response Dear Customer, Regret the inconvenience. Kindly share with us phone number from which you have received calls, issue in detail & your contact details by writing to us at [protected]@hdfcbank.com mentioning reference Id TTU[protected] in the subject line. The concerned department will look into your issue. -Natasha HDFC Bank Customer Assistance

Aug 10, 2016

HDFC Bank Customer Care's response Dear Customer,

In case if you wish to stop receiving promotional calls, you may visit the link below and filling you details
https://leads.hdfcbank.com/applications/misc/dnc/dnc.htm

- Bejoy
HDFC Bank Customer Care

Aug 10, 2016

HDFC Bank Customer Care's response Dear Customer,

Kindly mail us at [protected]@hdfcbank.com from your registered email id along with the complete address of the branch you had visited along with date visit. Kindly mention reference Id TTU[protected] in the subject line so that we can assist you further.

-Natasha
HDFC Bank Customer Assistance

Aug 11, 2016

HDFC Bank Customer Care's response Dear Customer,

At the time of account opening Branch Manager ( BM ) and Personal Banker Authoriser ( PBA ) had described you the feature of Flexi current account in details and you had agreed to open this account .It was clearly informed you that you can deposit cash upto ten times of actual AMB maintain during a month without any cash deposit charges .
After the account opening, viewing your transaction, BM and PBA had informed you several times to maintain sufficient balance to avoid cash deposit charges and also inform you that we will not reverse any cash deposit charges if you continue this type of transaction .
This is to inform you that we are not able to reverse cash deposit charges which ware debited as per product features which were already shared with you through our program brochure and also personally by us. We wish to state that BM and PBA had informed you to maintain sufficient balance to avoid cash deposit charges .
For any clarification you can visit our branch or call BM in mobile no [protected] or in land line no[protected]

-Bejoy
HDFC Bank Customer Assistance