[Resolved]  Health & Glow — The Glow rewards

Address: 560059

I had made a purchase of 5218 and got a message on my cell the next day saying you got a reward point of 521.8. you can avail exciting offers and deals in store and in-app.
when i called up the store the person (sounded not as a manager but as a helper) said: ma'am
you will get this reward points only on your next purchase !. and the amount is going to be 50 rupees and not 521.8 !?
This is total cheating !!!. I have the message from H&G !
why will i spend 5000/- rupees in your store and get 50 rs when I can get a better deal in other stores?
my bill no is[protected]. The person who took the call definitely didn't know what he was talking about!.
I can only say you lost a customer...its time to shift my brand . I used H&G products for more than 6 years now !
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Mar 5, 2017
Complaint marked as Resolved 
delete this complaint/// zxxx
 
1 Comment

Comments

In one of the branch of health&glow branch (ameerpet, Hyderabad), the working staff is not at all good. They are hiding the offers(which are provided by the health&glow) from the customer. Offer board was hided and even after asking also the staff are not telling about any offers. I saw the offer after billing and asked for the offer but they said after the billing they cannot re-bill it. I felt like the working staff are cheating both management and customers.

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