Hero Cycles — Not receiveing order of Hero Sprint Traveller Fork

Website: www.herocycles.com

The bicycle shop Nareshchandra & Co. from where I bought my Hero Sprint Traveller sent Hero Cycles an email for my cycle fork a month ago but didn't receive any response. Then I tried to email them with an official customer care email and also called them but the number is off and I also didn't receive any response from the hero. Please look into this matter and solve my problem.
Hoping for a Positive and fast response.
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