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Hero MotoCorp Complaints & Reviews

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Updated: Feb 1, 2025
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Bad 😕 It seems that Hero MotoCorp has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Fuel pump issue in My Xpulse 200.
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Key problem of maestro edge

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Not received Temporary registration from local dealer for Hero Super Splendor XTEC which was purchased on 12-05-2023
Defective product sold by company
Refund not done of Rs 100000/

Hero MotoCorp reviews & complaints page 155

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P
Pooja Meenu Kochhar
from Mumbai, Maharashtra
Sep 11, 2019
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regarding delivery of product

Address: husainhanj, Lucknow, Uttar Pradesh

Hii..My name is Pooja Kochhar and i am from Lucknow...I have purchased hero pleasure plus from Sunil auto services Husainganj Lucknow...Nw dere was some issue with the scooty so it was returned within 24 hrs with all the related documents...The manager assured us that the new product will be provided within a week...Nw it has been more than a month i have not yet received it...Kindly look into the matter nd provide me the scooty or refund...
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P
PratikMahanta
from Kolkata, West Bengal
Sep 11, 2019
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servicing of hero achiever bike was not done correctly

Address: Lenin Nagar, Chinsurah Station Road, Hooghly 712102, Hooghly, West Bengal, 712102

Hello team,

This is pratik mahanta and i have my less than one-year old bike (Hero achiever, 150cc). I went for my 4th free service on 8th sept 2019 (Sunday). I asked them to change the engine oil and told them about some problems to be fixed. I do not know if they have fixed those or not, but they have certainly created a new problem in my bike. I returnted home and put the bike on stand. The next morning i found that engine...
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Naveen96522
from Mumbai, Maharashtra
Sep 11, 2019
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reckless and rude behavior with customers

Address: Srikakulam, Andhra Pradesh, 532421

Hi sir my name apparao today i go to venkatalakshmi honda showroom narasannapeta branch (Srikakulam)
I want to complaint about this showroom because of reckless behavior with me due to i gone to showroom for servicing on 6th september and servicing is done and i paid the entire bill but that showroom agent after 3days my servicing date he call me for that servicing amount is pending
Immediately i consulted that showroom but...
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A
arvindmadoni
from Pune, Maharashtra
Sep 10, 2019
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maestro edge not starting, the bike is now even 1 year old and facing such issue, no support from service centre

Address: B 401 , Kamal Green Leadf society , Pune, Pune, Maharashtra, 411024

Hi team,

My maestro which is bought from pune savya hero - mh12qx8204 was in running condition till yesterday dated 10th sept 2019 and today when i saw i was unable to start it with kick or self start. I called out savvya hero pune but there service centre was unable to help me as my home in approx. 9 km from there location. Such a pathetic service i have reicved, i cant even start my bike with local mechanic and its highly...
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M
Manish Jhajra
Sep 10, 2019
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fuel meter totally destroy

Address: Ashish motars sheopur, Glamour fi

मेरी बाइक हीरो ग्लैमर का fuelमीटर शुरू से ही खराब है कई बार शिकायत करने के बाद बाद भी कोई सुनवाई नहीं हो रही है मैं आशीष मोटर sheopurसे बिल्कुल पूरी तरह से नाराज हूं! फुल टैंक में तेल...
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H
harish ajad
from Patiala, Punjab
Sep 10, 2019
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service issues

Address: sohna road gaucchi ballabgarh, Faridabad, Haryana, 121005

Service was not that much
Scooty is producing annoying sound staff was not cooperative
They also threatened us to do anything against them
No reaponsible authority
Plzzz take suitable action
And also they ruined our time almost 4 hours not satisfied with work poor management and staff behaveour plzz take necessory action so that the customer’s fatih and believe about the brand hero
Remain...
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C
Chandan.sonee
Sep 10, 2019
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defected vehicle sold

Address: 111A/12, GT Road, Ashok Nagar, Kanpur - 208012, 208003

Hi team,

I am deeply stressed because my sister bought hero maestro edge in oct 2017 from kanpur. Since the first day two wheeler has been giving ignition problems. We have been to service center atleast 8-10 times in 1.5 years, where they just fix the issue temporarily but they have not been able to fix the problem. Rather they have started neglecting her.

She bought the two wheeler by her small household saving...
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C
Choudhary Devilal Bhadala
from Varanasi, Uttar Pradesh
Sep 8, 2019
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servicing of hero splendor plus i3s

Dear sir/madam
Sir i purchased the bike in feb 19 of your company. I always preferred authorized dealer by last 3 services i am going to 'singh auto sales and service center' bakshi ka talab, lucknow.in each free service the dekar is compelling for nitrogen filling, filters change, spark plug without having any problems and without my permission they signing the permission performa and making bill lumsum of 500rs other than oil. They...
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A
arjun7007
from Sitapur, Uttar Pradesh
Sep 8, 2019
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product service related

Address: Lucknow, Uttar Pradesh, 226022

My vehicle number up32gu0297. Service center - goel motors. Hero sales and service vikas nagar lucknow. I have given my vehicle for servicing last month. One months is also not completed after the service. Suddenly my vehicle was not working. It was not starting. I had gone to far place for my work and had to return by dragging the maestro edge of mine. Then i had shown it to local mechanic he said that the spark plug was defective. Then...
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T
tipraveen
from Mau Aimma, Uttar Pradesh
Sep 7, 2019
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in the matter of repairing of my bike in warranty

Address: BHAGWA CHUNGI PRATAPGARH., 230001

Dear sir /madam,
My name is praveen tiwari. I was purchase bike of our company bike model - glamour fi. I was buy from janta motor trading company pratapgarh u. P.
My bike was not start on 23 august. I am go to our showroom for repairing of my bike then mechanic told sir damage parts of your bike is not avialable in my workshop. And give me 5 to 7 days for ready your bike.
But now after 16 days my bike is not repair....
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N
Nishanta Singha
from Mumbai, Maharashtra
Sep 6, 2019
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complaint against parts and service

Address: 58 D/2303 ASHTAVINAYAK D CHS LTD, Opp Ekta Nagar Kandivali West, Mumbai City, Maharashtra, 400067

Hi,
I am nishanta singha from mumbai, owner of passion xpro.
I bought the bike in the month of january so it's been just 8 months but my bike looks like 2 years old because of the rust in many parts. Engine is all rusted along many of the parts. I have already replaced my headlamp and now again i got a defective piece. I am struggling with all these from last 3 to 4 months. I have been fooled by hero. When these problems are...
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N
Nishanta Singha
from Mumbai, Maharashtra
Sep 6, 2019
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parts and service

Address: 400067

I bought the bike in the month of january so it's been just 8 months but my bike looks like 2 years old because of the rust in many parts. Engine is all rusted along many of the parts. I have already replaced my headlamp and now again i got a defective piece. I am struggling with all these from last 3 to 4 months. I have been fooled by hero. When these problems are raised to the service provider still no action has been taken or initiated....
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S
Shivam Alok
from Mumbai, Maharashtra
Sep 4, 2019
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regarding billing of free service.

Address: Kurji Induatrial estate road, Patna, Bihar, 800010

Hi.
I had given my hero maestro edge for servicing at authorised service center named Tirth Automobiles at 31st of August 2019. I did not receive any message regarding my vehicle acceptance for service or final delivery. All they did was that they provided me a receipt and a manual bill of Rs. 650 for free service. No measage was sent to me of the final amount.
I went and took my vehicle on the same day after servicing by giving...
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A
Amit24983
from Mumbai, Maharashtra
Sep 4, 2019
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duet

Address: Shakti krupa society college road borsad, Anand, Gujarat, 388540

Dear company manager

I have a vehicle of your company deut two wheeler i was done e vehicle service in your orthorise dealer in my town name is borsad dis anand state gujarat but every time in service i am not satisfied with your dealer for your service and doing a missbehevior to me and my family every time i will wright a mail of complain again you and your orthorise dealer so i request to you please take a action against...
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A
Abdulayan
from Mumbai, Maharashtra
Sep 8, 2019
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quality less components

Address: A6 101, Hyderabad, Andhra Pradesh, 500088

Hi

I bought a bike splendor i3s in April month. Within 6 months my bike parts are being damaged clutch wires, metre wires and shock absorbers.i went to showroom and complained about my bike problems they charged me money instead of giving free service for those faults made by the company.they charged 1100 rupees to me. Even my indicators is not working proper. My mud guard screws are loosened. I bought bike from Sr motors...
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K
Kamal Desai
from Mumbai, Maharashtra
Sep 3, 2019
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price and bill

Address: Ahmedabad city gujarat, 380019

I have paid 65, 500 for splendor plus. And difference between payment and bill is of 2670 rs.
Totally fraud.in which head rs.2670 added. Dealer says this is commission of rto agent.
Why i have to pay for rto agent's commission.
It is company's duty to clear all paper work and give to customer.
U can't take extra charge to customer.

Bajaj and honda also provide actual received payments bill.
Why...
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J
jitenderanand
from Mumbai, Maharashtra
Sep 3, 2019
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battery not returning

Address: Sector 71, #3599, Top floor, 160071

Hello sir/madam
I would like to update you that it's been more then 1 month i have given my splender bikes battery for the repairing on 27th of july but still i didn't got my battery back.

As per my discussion with the service manager of the balaji he was saying that the excide company is not returning their batteries who has been submitted for the repair.

Can someone tell me that who is going to handle...
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V
vlsivikram
from Chennai, Tamil Nadu
Sep 2, 2019
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not replacing defective engine of new bike

Address: Yamuna Nagar, Haryana, 135001

I bought new splendor last week from punia automobiles sk road radaur. After running just 108 km bike got problem of stuck of gear in top gear. They repaired it on friday and told that it would be fine now.
The bike just run 5 km and the gear stuck again. Now they are saying to open full engine to repair it.

As its a defect in new engine so i want engine replacement for it i do not want to get it repaired again and...
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V
Vinod H Thaker
from Mumbai, Maharashtra
Sep 2, 2019
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wrong price commitment by dealer

Address: Ahmedabad, Gujarat

We have booked hero destiny 125 lx through speed riders - 3, baleshwar plaza, nr. Savan bunglows, new ranip, ahmedabad, gujarat. M-[protected]
With rate quotation of rs.70478.00 including all taxes, rto, insurance.
He had promised to give us back rs.8000 as exchange offer for old scooter.
We give him rs.500 has booking amount and rs. 61978 has full and final amount.

To over surprise the speed riderz has...
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E
Esvar Traing
from Kolkata, West Bengal
Sep 2, 2019
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self starting issue

Address: 21/10 Gandhi Sarak Rishra Hooghly, 712248

This is to inform you that i had bought a hero pleasure sm_engine no: jf16egjgf11879_chassis no: mbljfn038jgf10702 on[protected] for my father from vishnu auto centre. I have facing a self starting problem. I am also complaining regarding this problem in service centre. They suggest me to run-up the bike for resolve the issue. Its 4 times to go. But still my problem not resolved. Please suggest what to do next....
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