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Hero MotoCorp Complaints & Reviews

www.heromotocorp.com/en-in
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Updated: Feb 1, 2025
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Bad 😕 It seems that Hero MotoCorp has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Fuel pump issue in My Xpulse 200.
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Key problem of maestro edge

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Not received Temporary registration from local dealer for Hero Super Splendor XTEC which was purchased on 12-05-2023
Defective product sold by company
Refund not done of Rs 100000/

Hero MotoCorp reviews & complaints page 152

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S
Suvendu Sahu
from Mumbai, Maharashtra
Oct 8, 2019
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product glamour bike. suddenly break of the chain and damaged chamber. i need replacement of chamber and chain

Address: 758013

I am anju sahu. I had purchase a two wheeler (Glamour 125) on 11.7.2011. I had completed 2nd service. Today when i ride the bike the chain broken it self on the road and dealer point is 10km away. So when i open the chain cover i found the chamber also damaged partially. What can i do and what type of vehicle hero is producing. Chan also damaged. So change my chamber and chain at your end otherwise i make a consumer case against you. Delear...
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S
skmeenabhadrajun
from Mumbai, Maharashtra
Oct 8, 2019
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meri bike ke side ka cover nhi aane ke karaan

Address: Bhadrajun, 307029

Sir,
Meri bike ko liye hue do mahine ho gye h or abhi tak meri bike ka side cover nhi la rhe h. Me kahi bar vaha jakar bola par vo do din har bar bata rhe h,
Mujhe jald se mera cover mil jana chahiye
Ye bhadrajun me dukaan h ambika motors bhadrajun
Mere baar baar jane par koi bhi response nhi mil rha h meri complaint ho jani chahiye iska mujhe jald se jawab mil jana chahiye
Plz tell me...
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S
Senthil Nathan Ganesan
from Mumbai, Maharashtra
Oct 7, 2019
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insurance copy not received

Respected sir/madam,
I made online insurance of my bike hero hf deluxe jh-22-c-1003 at www.icicilombard.com and my transaction id is heroil[protected] for the amount of rs 1965.00/- which is paid on 19 may 2019 through icici bank credit card. But still i am not receive the document of vehicle insurance policy.
And because of this, the police department has done my challan too.
Because of this, i have faced economic...
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M
Mseqbal
from Delhi, Delhi
Oct 6, 2019
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product quality

Address: ANPARA SONBHADRA UTTAR PRADESH 231225, Sonbhadra, Uttar Pradesh

I bought a glamor bike from ratan lal auto dalton ganj jharkhand on 31 january 2019. But from 20 august 2019, the carburetor of the bike started having problems. After that, i came to the nearest hero's service center, anand hero motor, kashi more anpara, sonbhadra uttar pradesh pin-231225 i went many times but no response was given from this heros service centre but during this time i also complained about it in hero toll free number [protected]...
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A
amanrocks92
from Dehra Dun, Uttarakhand
Oct 6, 2019
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dealers are not ready to take payment through paytm

Address: Ram naumi street CHANDAUSI, Sambhal, Uttar Pradesh, 244412

Dealers are not ready to take payment through paytm inspite of the fact that hero is giving offers on paytm payment. They are saying that please give them cash only. They even do not know about this offers and they have put the hoardings and ads on their showrooms but don't have knowledge regarding payment through paytm. I have even gone to moradabad district but same problem everywhere....
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A
Amit Dhull sonu
from Mumbai, Maharashtra
Oct 6, 2019
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bad performance of maestro edge

Address: VPO-KHAWA BHARIWAS, TEHSIL-TOSHAM, DISTRICT-BHIWANI, 127043

Sir
I have bought mastero edge scooty on 14feb 2018 but within one year its battery stop working and wthin next six months it started to consume engine oil also and now due to lack of engine oil its engine ceases. I request you to solve my problem or stop production of such a bad quality vehicle so that a poor man doesnot suffer such a huge loss that i sufferred....
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H
Harry Suresh
from Hyderabad, Telangana
Oct 5, 2019
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splendor plus bike service problem with authoritized service center

Address: Rs road Nandyal, Kurnool, Andhra Pradesh, 518501

I complaint about the back side shock absorber. It is damaging the chain cover while moving, which should not be correct. This complaint was lodged yesterday when i went for the first service to my bilke. Service center staff not cleared my problem, when i checked the bike, the problem is being same. That dealer staff is not behaving well with the customers. They will tell simply "this is company problem" so we can't repair it. Who will slove...
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Z
ziaul03
from Kolkata, West Bengal
Oct 5, 2019
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passion pro i3s model

Address: 700039

I am using my hero passion pro i3s model since 2017 and facing some problems
1) the main problem was chain spocket its very badly sounding i am repairing but again it will remain same.
2) bike was not taking the self start while it was in 1st or 2nd gear.
3) sometime i3s switch not working properly sometimes bike was in idle mode the engine were is remain on on mode...

Please see this type of issue...
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H
HARSHIT RAJ PATHAK
from Darbhanga, Bihar
Oct 5, 2019
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new bike insurance issue

Address: Vill+Po-Balthari Ps-kuchaikote Dist-Gopalganj(Bihar), Gopalganj, Bihar, 841503

मेरा नाम हर्षित राज पाठक और बिहार के गोपालगंज का रहने वाला हु मैंने इसी सोमवार[protected] को गोपालगंज के श्री गोपाल हीरो जो हीरो मोटरसाइकिल का एजेंसी ह वहाँ से passion pro 100 cc मोटरसाइकिल...
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N
Nitesh Singh Rawal
from Gurgaon, Haryana
Oct 5, 2019
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incidental and delivery charges on scooter

I want to know, i am buying hero maestro 125. Dealer is adding incidental and delivery charges apart from ex showroom price.
Is this charges beared by customer or dealer overcharging? Ex showroom price is 63000/ and incidental & delivery charges 750 approx added by dealer and says it is mandatory. Is it legal or illegal?
I took quotation from other hero motocorp dealer they didn't add that incidental charges....
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amitkr1
from Hamirpur, Uttar Pradesh
Oct 3, 2019
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service

Address: Hamirpur, Uttar Pradesh, 210507

महोदय Hero duet number UP91M0910 का रेगुलर सर्विस कराने के बाद भी लगभग इंजन में कोई न कोई खराबी बनी ही रहती है।गाड़ी खऱीदने की तारीख से अब तक 2 साल हो गए है जिसका इंजन एक बार हीरो एजेंसी राठ हमीरपुर...
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8
8989968410
from Mumbai, Maharashtra
Oct 3, 2019
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hero moto complaint

मेरे द्वारा क्यूट हीरो की गाड़ी ली गई तीन बार गाड़ी मैं आज के चक्के में हवा कम होने के कारण शिकायत की गई तथा एजेंसी के द्वारा पुराना टायर लगाकर गाड़ी वापस की गई तथा एजेंट के...
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A
arsu21
from Lucknow, Uttar Pradesh
Oct 2, 2019
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registration of bike

I purchased a new bike from gupta automobile kasia road padrauna kushinagar uttar pradesh on 13 aug 2019. Till date dealer didn't processed the registration process of my bike hf deluxe ibs.
In this time period when i asked him about registration he tell me lie that he had processed the registration process and i will got registration no within a week.
The dealer is doing irresponsible, unprofessional,
And fraudulent...
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3 found this helpful
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H
hiren gosai
from Surendranagar, Gujarat
Oct 1, 2019
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bike service

Address: Rajkot, 360021

I from rajkot metoda 360021 my bike puted since 3 days but executive not repaired till and when i visit for asking no one can give me properly answer. When i asking he is give me wrong time shedual and when i go for pickup while he is telling me this is not our service time. And not answerd proper by anyone authorised.

When i called main dealership rajkot but it is not given me properly solution and cant get any responce so...
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M
Madankar harish
from Vapi, Gujarat
Oct 1, 2019
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rc book not getting

Dear sir/mam,
I have purchased maestro no. Mp-04 sy-2456 (Neelam singh) from hero varenyam padmanabh nagar raisen road bhopal in june 2018 but still rc book not received. I am facing problem since last 15 months. The rto deptt in showroom telling everytime that we wl provide soon.

Pls look into matter. How we can use vehicle without rc book.

Regards
Harish madankar
[protected]...
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A
Anooplal
from Mumbai, Maharashtra
Oct 1, 2019
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hero duet

Address: Aswini Nilayam, Dharmasala, (P.O) kanul, Kannur, Kerala, 670007

If you are selling a product maintain good quality, you should be able to make sure the availability of spare parts too. Duet engine complaint no spare parts at autorised service center in kannur, kerala, volker motors (Showroom run by group of irresponsible idi.. S)
Atleast they should have good behavior, we costumer may ready to wait or find other solutions if the response from your side is good.

Kl 59 n 259 hero...
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A
Akhilesh717
from Vadodara, Gujarat
Oct 1, 2019
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new bike not working properly (replacement of bike)

Address: F-54, Ambalal park society, near poonam complex, waghodia road, vadodara 390019, Vadodara, Gujarat, 390019

I have brought hero glamour fi on 12th september 2019 from kumar motors (Address: khaswadi rd, behind aradhna cinema, salatwada, karelibagh, vadodara, gujarat 390001). But it is not working properly. I have complained in kumar motors but they told me to submit my new bike in their workshop. They will check the problem and will solve. I have submitted my bike for two times in workshop but still i am getting the issue. I told them to replace...
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A
ashishkumar.sahu.1000@gmail.com
from Mumbai, Maharashtra
Oct 1, 2019
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I am complaining about the bad service of the hero motocorp ltd.

Address: Dharmanagar Main road, Ganjam, Odisha, 760002

I have booked for the paid service of my hero maestro edge (Od-07w-9562) yesterday at lakshmi motors, brahmapur pin-760002. My booking serial number was 3. But when i reported there with my service manual book as per the time (9:00am) they mentioned, they did not accept my booking and said to make a que again for the booking of paid service and said to deliver my vehicle after 6:30pm. I am totally not satisfied with this kind of service....
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G
gl narayana narayana1205
from Mumbai, Maharashtra
Sep 30, 2019
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properly not service vehicle

Address: TJ Nagar ,near mighty gym,, 530044

I was purchased a gloumer i3s vehicle by canteen through last year november, when i was purchased vehicle it's troubling by gear changing still not clear issue, recently i was serviced 4th servicing
I was paid 1064 for clutch plate. But it's troubling me again iwas request somany yes hero showroom, and contact hero care and vijayawada. So iwas complaint at consumer court, thank u...
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V
VirenderChopra
from Noida, Uttar Pradesh
Sep 30, 2019
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claim no pass

Address: V.P.O BAMLA -1, VILLAGE BAMLA 1, Bhiwani, Haryana, 127021

Sir. Meri bike hr16t5406 accident hogyi ta or ek side meri damage hogyi meri 0plicey insurance h. Hero aggency wale mera na claim pas kra va rhe. Sir inko koi frak nhi padta inki or aadmi marjye inko is bat matalb h inki bike kuch na ho. Meri bike ko aaggncy hero jaya moter bhiwani pin code 127021. M kade hui h. Koi solutions nhi kr rhe. Inlogo ka kam bas customer ko persan krna or bolte h k tum kud bike ko accident kiya....
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