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Hero MotoCorp Complaints & Reviews

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Updated: Dec 17, 2024
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Hero MotoCorp reviews & complaints page 312

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V
vijaysingh81
from Pune, Maharashtra
Jan 16, 2012
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wheel alignment

Address: South Delhi, Delhi

I have purchased the bike passion pro-10 drum self cast on (26.12.2010) by PASUPATI MOTOR ADHCHINI NEW DELHI
TODAY DATE IS 16/01/2012 , AND VERY FIRST DAY I AM FACING WHEEL ALIGNMENT OR BALANCING PROBLEM
IN EACH SERVICE I MENTION ON JOB CARD BUT RESULT FOUND THE SAME ,NOBODY FROM THE ENTIRE TEAM WILL ABLE TO RECTIFY THE SAME EVEN I CHANGE THE SERVICE CENTER FROM GURGAON TO DELHI BUT THE RESULT SAME NOT ONLY THIS SAME...
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rahul g nair
from Angamali, Kerala
Jan 14, 2012
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Poorer service management

Address: Thiruvananthapuram, Kerala

Hello every one..
hope you are doing fine..
my problem is with Hero moto corp's Services...
on august 2011 i had purchased Herohonda Pleasure from JCT motors, which is 30 Kms from my home, Nearest Sub dealer is ASHy motors(2Kms) Balaramapuram, since at that time ASHY had shortage so i approached JCT motors.
when i gone there to avail free service they humiliated me saying they will not service the vehicle...
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SREEJITHPARAMBATH
Jan 10, 2012
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vehicle problem 1 month old

Address: Coimbatore, Tamil Nadu

FROM -- P.SREEJITH

REF--- PROBLUM FOR HERO HONDA SPLENDOR PRO
TN 01BK 0109

dear sir
I Am sreejith from coimbatore-
i had purchased splendor pro on 27/11/2011 from Coimbatore MRG Dealer-Was completed 2 free service( meter reading 2650 KM- )this time your dealer performance was very bad -- water service so...
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dinesh.dhaka
from Gurgaon, Haryana
Jan 6, 2012
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Not good behavior and working

Address: Faridabad, Haryana

i am dinesh dhaka,

i have serviced my hero honda splendor pro. in Yuva motor. i am very much disappoint about the behaviour of workshop employee and managers also.

please look into the matter about the showroom. i dont want to go there anytime.

My Vehicle Details
HR51AN4040
[protected]
[protected]...
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Aamir Iqbal
Jan 2, 2012
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Two wheeler

Address: Ghaziabad, Uttar Pradesh

My name is Aamir Iqbal, I'm living in ghaziabad (U.P.). I purchased CBZ Extreme 2011 model From shahibabad Ghaziabad . I'm not satisfied with my bike because of it's leakage from the lower side of the engine , i told them about it many time but they don't take it seriously , they called me to the workshop 4-5 times but the problem is not solved ,my bike facing the same problem afterthat due to that my engine make noise...
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Address: Medak, Andhra Pradesh

Dear Sir/Mam,

I had problem with my new Passion Pro which I have purchased on 7/12/2011 @ Venkanna Motors Patancheru, Hyderabad.
The vehicle is getting frequently Stopped when excellator is slowed down.
i have visited the Show room on 14/12/2011 and the service people attended the requested and he told that there is a problem in Excellator cable problem and he Adjusted that problem.
Today 15/12/2011 also...
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A
avinash.reddy
from Mumbai, Maharashtra
Dec 13, 2011
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defective manufacturing & service

Address: Hyderabad, Andhra Pradesh

i have purchased a Hero Honda Pleasure vehicle in the month of August2011 from Venkateshwara Motors,Ashok Nagar,Hyderabad.i feel that the vehicle has a manufacturing defect/unable to find a solution to the problem as the vehicle even after complaining about the problem 3 times the vehicle still shakes when the speed of the vehicle exceeds 40Km & after a recent service a new problem started as the vehicle's speed is not going beyond...
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ajeet2126
from Delhi, Delhi
Dec 13, 2011
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An Unsatisfied Customer

Address: Alwar, Rajasthan

Dear Sir,

I once trusted the name Hero Honda....
But recently due to the unpleasant events that took place at ur authorized service centre Kamal Automobile Khairthal , Alwar, Rajasthan, I am very disappointed.I didn't ever think that i will ever cross through this kind of harrasment.

I purchased Hero Motorcorp Passion pro last Year thinking that Hero honda is a very good brand, But, Now i m totally...
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ajeet2126
from Delhi, Delhi
Dec 12, 2011
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Digital Meter Not Working

Address: Alwar, Rajasthan

Dear Sir,

It is to inform you that i am using ur Hero Honda Passion Pro From last 1 year. My Bike's Digital meter Is not working, so i complained before 3.5 Months in Khertal (KAMAL AUTOMOBILES-An agency of HERO MOTOR CORP). But, Still there that meter is not made available to me. So, I would realy appreciate if you can do the needful asap.

Regards and Best Wishes
Ajeet Singh
[protected]...
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R.Balagurunathan
from Mumbai, Maharashtra
Dec 7, 2011
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Improper service and Delivery delay

Address: Chennai, Tamil Nadu

I Have drop my Hero honda splendor pro bike for service with engine oil change,They provided me bill for oil change but they had not changed the oil. Soon in a week oil drained and engine made noise and trouble.I hand over ed it for the problem.It was over a month and they still not give my bike back, and they are blaming me for the problem....
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Vijaya Patil
from Ahmedabad, Gujarat
Dec 1, 2011
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Fault in Bike disc

Address: Mumbai City, Maharashtra

This is to bring to your notice that I have purchased Hero honda CBZ Xtreme
(Double Disc) on October 26, 2011 from Aher Motors Kalyan(Hero Honda
Authorised showroom). But, from day one, I am facing lots of problem i. e.
Overheating of Back disc and tyre (in 2-3 kms running also), Air leakage
from tyres - 10-15pound air leakage in every 24 hrs.I am doing follow up with Aher motors. Even I kept my bike at Aher motorsbr...
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Rajnish Arya
from Bengaluru, Karnataka
Nov 23, 2011
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EXTRA CHARGE AFTER BIKE SERVICING

Address: Hyderabad, Andhra Pradesh

There is an one HERO MOTOR CORP showroom in the ranga reddy disrtict of hyderabad,where people are taking 20 rupee extra after the free bike servicing saying that its an oiling & greasing charge,which doesn.t make sense as because if we are taking free service then its understood that oiling & greasing charge comes under it.I have already done the complaint to the HERO MOTOR CORP 5 times through mails & phone call,but they are...
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shafiq khan
from Pune, Maharashtra
Nov 14, 2011
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defective product

Address: Mumbai City, Maharashtra

Dear Sir,
I have earlier given a complaint on Saturday regarding the service today I have received the call from the service center stating that my a accelerator wire is jam I am very shock to hear that in-spite of taking a brand new bike the wire get spoil within 6-8 months it is better to buy a old bike I have earlier used CD 100 for at least for 10 year but never had wire which was old but it is happening in new brand bike.
I...
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Aasif Khan
from Gurgaon, Haryana
Nov 2, 2011
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Rude Behaviour

Address: Srinagar, Jammu and Kashmir

It is bring to your kind notice that the employee namely Mr.Aftab working in J&K Motors MA Road Srinagar, has no characters or has rued behavior with customers. He has no customer satisfaction and is misbehaving with customers...
Thanxxxx

Aasif Khan
[protected]...
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sanjeevsigh
from Hyderabad, Telangana
Oct 31, 2011
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Spare parts Not available

Address: Hyderabad, Andhra Pradesh

Hello,

I have purchased a hero motorcycle in the year 2006 and Hero Honda Hunk in 2008 from Lakshmi motors(dealer) . I am a loyal customer of Hero Honda since past 10 years. But since i bought this Achiever 2006 model and Hunk 2008 Model i have always face very bad experience in getting the spare parts, every time i give my bike for servicing dealer will say there is no stock of spare parts and keep my bike for 2 to 3 days....
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chandrakantrshinde
Oct 17, 2011
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non delivery

Address: Pune, Maharashtra

Dear Sir,
My name is Mr.Chhandrakant R.Shinde. I had make a full payment (on[protected] for karizma ZMR in 101,niksia house,mehendale garage chowk,Erandwane.(united agency)
As the sales personal and manager gives me word on delivery of the vehicle on 11-10-11.on that particular day they wasted my whole day because they lost the key of the same vehicle. They bring a key-maker and play with the bike for 4 hours. Afterword they...
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rocky8010
from Mumbai, Maharashtra
Oct 12, 2011
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not getting any gifts against good life card

Address: West Delhi, Delhi

i am a member of good life card of hero moto corp upto 5 months and have recived 2184points till now. but i didn`t
informed about any gift from your company, also on my first service os passion pro at rama road karam pura delhi
they had not entered my points. so i request to resolve my problem as early as possible.

good life card no. [protected]

...
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iqbal agham
from Chennai, Tamil Nadu
Oct 7, 2011
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complaint about Hero motocorp dealer

Address: Jamnagar, Gujarat

Iqbal Agham, from jamnagar Gujarat. I hv so many complaint about Hero moto corp dealer. Here in jamnagar there r two company authorised dealer. M/s Gokul Associates and M/s Karan enterprise. Both r almost same in way to cheat customer. Both r dealing throue finance company not in cash. If customer ask to purchase vehicle in cash, they told 6-8 months waiting and insist to purchase vehicle from finance company and give delivery at a time in...
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arjunseth56
from Patna, Bihar
Oct 7, 2011
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Non renew of passport

Address: Odisha

I have the passport bearing no. 05J09C03249 dated 5.10.2010 valid for three years.As per instruction in the passport "Get your passport renewed immediately after its expiry" I requested the Bargarh (Orissa) dealer to renew my Passport on 6.10.11 while purchasing a new motorcycle Splender Pro in the name of Sri Tilaram Meher and take cognigence of this purchase. The Proprieter refused to credit any point and give award since the...
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Animesh Sharan
from Coimbatore, Tamil Nadu
Oct 6, 2011
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oil coolant problem in ZMR.

Address: Patna, Bihar

Dear Sir

First of all my best wishes for your new brand identity Hero moto corp, hopefully it will set a new benchmark in customer satisfaction.

Going by my experience I think in coming days customers will be marginalized and exploited at Hero moto corp, the way I am being exploited and harrased by such a big company like yours.

I bought a Karizma zmr, ch no - nblmc38eebggd01013, rc no - br...
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