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here is the snapshot of model shown on website and system properties on purchase.
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Hi abhinav007 kumar ,
Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you. I have checked your laptop's SN, and it does not come with touch screen function since not all of HP ENVY 15 have this function equipped.
I work for HP.If the information hasn’t solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum( www.hp.com/supportforum ) for further help. Thank you for your support.
Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you. I have checked your laptop's SN, and it does not come with touch screen function since not all of HP ENVY 15 have this function equipped.
I work for HP.If the information hasn’t solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum( www.hp.com/supportforum ) for further help. Thank you for your support.
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