Hike — wallet issue

Address: Mysore, Karnataka, 57003

Website: hike wallet

Dear team

Myself chetan ([protected])
I have added 5000 rs in hike wallet by debit card it will take second to add but when i try to withdrew money it will not work saying"we get back soon"but till now this is not resolved over then also it shows same.
I have posted many issue to hike support but they are not responding anything. I think they are frauding to me. I want my money pleas help me and tell me when hike wallet withdrawal option work or not
Please help me i need money urgently because i gave to pay hospital charge

Regards
Chetan