I bought a Hindware kitchen pullout faucet from Delhi Paint and Sanitary store, Jagatpuri and installed it to my kitchen after 10-15 days.
After installation, not even a single day it worked properly, there is no pressure in the water coming out from faucet and after a few days, it stopped working. When I complaint for it, enginner visited my place and told me that he has no idea how to fix this kind of the faucet as he has not taken a training on this.
He then tried several things and could not fix that. After a few days another person came and told me that the faucet is defective and he has raised the issue to their quality team.
When i followed up with the quality team then i got a response that there is no defect in the faucet and they cannot do anything about it.
Even after several follow-up, neither my problem is resolved not i am getting any response from quality team for it's replacement.
All other faucets are working properly at the same pipeline.
I bought this faucet for Rs 6000/- and neither I can use it because it is not working and nor i am getting any resolution/replacement from Hindware.
I am not sure what do they mean by warranty when they are not resolving problem.
I am very much disappointed after buying a faucet from this reputed brand. :-( Was this information helpful? |
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