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Hindware Sanitaryware Collection [HSIL] Complaints & Reviews

www.hindwarehomes.com

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Updated: Nov 5, 2024

Complaints 349

Resolved

78

Unresolved

271

So far, so good. Hindware Sanitaryware Collection [HSIL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Hindware Sanitaryware Collection [HSIL] will keep up the work and continue to help more customers with their concerns even better 🤝

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Hindware Sanitaryware Collection [HSIL]

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geyser leakage issue-service request no.: whr1295279

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Problem in my chimney for more then 2 months

poor after sales service

Complaint unheeded

Hindware Sanitaryware Collection [HSIL] reviews & complaints(349)

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Address: flat c-707, omsree signet, yapral, secunderabad

I have four burner gas hob. used for just over a year. the flame is not forming properly. called the service man. he says the burners got bent due to milk boiling over and needs to be replaced. i have used gas stoves for over 50 years but never heard that burners can get damaged due to milk boiling over....

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Address: Behind jali kothi moh khalil garbi shahjahanpur

Washroom Cp fittings are leaking...

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Address: 303 13 Sankat Mochan Nagar, Bhikhampur road, Deoria.

Dear Team
I have bought Hindware cooler (Model-Hindware 85 L Desert Air
Cooler) from online mode on dated 12th July- 2023, which have 1 year warranty on that product.
Hindware Cooler is not proper working, so that which have registered complain on 26 April 2024 (Complain Registered no. GD084136).

After many times take feedback to online care, Service Engineer, Area Service Manager, but no one visit...

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I purchased a wall mount fan in may-2022. It stopped working within a year. I am trying from aug-2023 till date(april-2024) to have my newly purchased fan repaired since fan is still under warranty period. I have made multiple complaints regarding this but these requests get closed before any action is taken.Nobody contacts from company's sdie. They don't pick up most calls if I call them for any update. Now, the service center executives...

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Address: Flat 406, Archana Towers, 6th Phase KPHB Colony , hYDERABAD - 500072

The complaints raised are getting closed by service person. not resolving the requests though under warranty. May be because they have to replace the flush system, as there is leakage of water and filling of water is not working.
Complaints raised:
1.GC056291
2. GD010650
3. GD027433...

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No response from Company service person ever after multiple complaints.

Been complaining for past 2 weeks....

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I purchased 01 no of Hindware 25L Storage water Geyser (SWH2501D, white) from Flipkart on 20/01/2022.
The geyser is malfunctioning, water is not heating. The matter has been given a complaint to customer care executives repeatedly and false promises made by them of repairing it by sending their representatives. But to date, no one visited my premises to repair it.
My complaint Ticket I'd: WHRSYL05WB0019 dated: 05/12/2023. Now,...

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Address: Shalimar garden extn1,gazhiabad, up, 201005

DEAR TEAM, I brought hindware water geyser FROM GLOWFAST ELECTRONIC PVT LTD SHALIMAR GARDEN . Its stopped working in 29 th aug 2023 for which I have given complaint with no WHRSYK04UP0022, WHRSYK04UP0020 BUT YOUR TECNICIAN MR.AMIT SHARMA IS NOT RESOLVE MY PROBLEM, AND I PAID VISITING CHARGE PLUS GST 2 TIMES. when contacted customer card they launched new complaint still no one attended to that . 6 TIMES I DEAR TEAM, I brought hindware water...

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Below are some service requests that were raised within one year of purchase by me.

SR FD035752
SR FD008386
SR PFDBER000692
SR FD001292
SR EL015671
SR EL012147
SR EL012146
SR EL043672

One year back I had options, but chose hindware because of Brand and Indianness. Almost same price or even at a better price, I was approached by almost all branded sanitary houses...

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We have just shifted to our new constructed upper level, and one tap which is a common one in lobby has spots and distorted upper finishing within one year of installation .I urge u to Pl look and kindly assist what better can be done...

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Address: Baba Fareed nagar Sehore jammu, Jammu, Jammu and Kashmir

Purchased since one year, entire tap has become dull with many spots on entire portion

Pl kindly let me know what cause is the reason as I have entire fitting of hindware Italian installed...

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Address: Corporate Office Export 301-302, Park CentraSector-30, National Highway 8 Gurgaon, Haryana Export +91- 124-477 9200

Website: hindware.com/contact-us

Sir,

I purchased the Hindware 25 L Storage Water Geyser (SWH2501D, White)
through Flipkart - on 16th Dec, 2020, now the geyser is not working and had leakage from the take, I have raised complaints many times, but they are refuse to resolve the issue.

Whenever I called the customer care they gave the below number

[protected] - Mr. Rameshbabu, but this person, not support to resolve the issue,...

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Address: Vpo gho

Please help me to resolve my complaint or help me with senior manger/technical person email id or phone number to update status. As no one has responded to our complaint after regular feedbacks. I get regular weekly feedback calls without in person reporting to us to resolve the issue. This is happening from last 60days u can check details from SR no as follows.

SR no.FF037552 is assigned.
SR no. FF030677 is re-assigned.br...

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Address: Flat No -1204, B - Building, Ravinanda Trinity( Trinity Icon Society), Wagholi, Pune-412207

My water purifier stopped working after 3 months of installation. The service person is not attending after repeated follow ups and registering complaints in Hindware App. I have communicated with Hindware Customer services. Since last 2 months, Finally I have changed by other company's water purifier ....

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Address: IISER Mohali, Sector 81

I had purchased an air cooler from flipkart on March 8, 2023. Product name is Hindware 45L personal air cooler. Order ID is OD[protected]. After 3 months the cooler stopped working. We called at flipkart and they asked us to contact the Hindware service centre. The cooler has 1 year warranty period. After trying for 10 days they registered our complaint. Complaint number is ACRPYF27PB0008. A person came to repair the cooler but he...

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Address: noida

The washbasin, shower and toilet taps are damaged within warranty period...but company is not replacing the damaged products....

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Address: Ramapura ,Pdr Mall varanasi

Without any proper inspection and all the hindware has just Rejected my complaint of commode EWC agnese S/w Today we start to look at the commode from where water is coming from then we notice that At the front bottom of the Commode we noticed that there was a hair like cracks(darar) in it it was all of sudden appear a few days ago And also not that one more hair thin like crack (Darar) is there at right bottom of the commode this also automatically...

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Hi,
Greeting of the Day !!!

Sorry to say but we are continuously using your hindware sanitary products, but we have received last supply of Push cock. that When we press it once and release it, the water does not stop at once, but keeps coming slowly. Please arrange to solve the problem . i have sent the video on '[protected]@hindware.co.in'...

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Address: Gautam khad beej bhandar opp govt vet hospital bhapra road samalkha distt panipat

There is a continously flush leak 24 hour running water...

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Address: MANJRI BUDRUK,PUNE412307

Website: hindware customer care

Sir/Madam,
we registered to complaint in customer service cell in hind-ware last 5 days means dated[protected] my complaint is not responding to your service team in last 5 days but your company policy / complaint resolution timing in 24 to 48 hours. my ticket no is WHRSYD09MH0001 .
PLEASE RESOLVE THE COMPLAINT AS ON PRIOR BASIS....

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