Address: Chennai, Tamil Nadu |
Hi,
I bought my CBR150 on july 27th 2013. I'm not a bike expert. When i took the bike from JSP honda chennai showroom it was like a crap. Within couple of days i went back and complained about the bike. They asked me to take it to the service center. And in the service center they treat it as the 1st free service i.e within a week after I bought. And after the first service the bike was really good.
I didn't care to know about the my bike much as i loved riding it. But I used to give my bike for service regularly.
I had experienced wobbling issue passing 65km/h but I thought its normal. Then my friends said it is abnormal. I reached the service center three days in just a week. Every day i went and complained they loosened the handlebar. After the third time of doing so, eve in pot holes I felt the wobbling in lesser speed.
Again I went and complained the same in the service center. In turn the supervisor drove my bike with support staff as the pillion. He said there is no issues in the bike, its smooth and riding well. I asked them in what speed he drove, he said 60 to 63km/h.
I then argued and asked someone to come with me so that I could show. Same way I showed that service center guy on the wobbling. On return i asked the support staff who went as the pillion with the supervisor that how much speed he drove. He replied 70 to 75 km/h. In no way its possible to drive more that 55km/hr in that area.they are just lying. Then they said check the tyre seating outside as they could check only tomorrow. Worst service from them!!!
The same day with all frustration I reached my friend with this issue and then he found out that the front tyre - MRF zapper has the wobbling defect and also he said that the radiator fan is not working and the engine is getting heated. Next day I reached the service center and blasted them. I have asked them to do a complete health check of my bike. They have my bike now.
On these many complaints they were not able to find out the defect in tyre and they have provided the defected tyre with out checking.
I'm not satisfied with their service. JSP Honda is not trust worthy as well. Don't be a fool like me trusting them. Was this information helpful? |