[Resolved]  HP India — HP

I brought my HP Laptop in 2019 oct month.It was working fine initially.The first problem I got is Hindge issue.I got keyboard problem.I got several manufacturing defects in my laptop.I have informed it to customer care but they are arguing me as a software issue even after hardware tests by entering hardware test mode.I have hardware manufacturing Problems in Display, Keyboard, Battery, Hindge, Body, charging problems.My laptop is filled with problems even the HP care people are arguing hardware problem.they are not resolving my issue
The just wants my computer to be updated.
https://youtu.be/Z4SCxdzIRt0
watch my playlists in youtube.
Was this information helpful?
No (0)
Yes (0)
Aug 7, 2021
Complaint marked as Resolved 
HP India customer support has been notified about the posted complaint.
Sep 30, 2020
Updated by naveen1712
no proper response from customer care toll free number
they always argue it as a software problem.
Sep 30, 2020
Updated by naveen1712
my fans are giving too much sounds
Sep 30, 2020
Updated by naveen1712
My Keyboard keys are not working properly
Sep 30, 2020
Updated by naveen1712
My display is getting pressurized at the edges
Sep 30, 2020
Updated by naveen1712
please contact me at [protected]
[protected]@gmail.com
Sep 30, 2020
Updated by naveen1712
hp higher authorities are not responding properly in call
Sep 30, 2020
Updated by naveen1712
they are unable to understand problem
Verified Support
Oct 01, 2020
HP India Customer Care's response
Hello Naveen,

Thanks for getting in touch.

Sorry to hear that and I appreciate you bringing this to my attention.

Kindly email (hpsupport.[protected]@hp.com) your contact number and HP unit's serial number along with the review link.

I'll get the issue fixed asap.

I am an HP employee. If the information hasn’t solved your question, you can continue to post further questions or visit HP technical support website (www.hp.com/in)

Please visit the HP Support Forum www.hp.com/supportforum for further help.

Thank you for your support
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HP India
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    38%
    Complaints
    4972
    Pending
    0
    Resolved
    1859
    HP India Phone
    +91 80 2612 9000
    +91 12 4234 6992
    HP India Address
    24, Salarpuria Arena, Adugodi, Hosur Road, Bangalore, Karnataka, India - 560030
    View all HP India contact information