I bought a laptop model number - 15s-du3047tx on 18th June, battery wasn't working fine so I contacted with HP support through WhatsApp, they guided me to do a battery calibration test which I had to perform 3 times. After the 1st calibration test, the battery was working for 5.5 hours. and after completing the whole process 3 times, this drained to 2-3 hours.
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Aug 6, 2021
Complaint marked as Resolved
HP India customer support has been notified about the posted complaint.
Hello Anshul,
Thank you for bringing this to our notice.
I am sorry to hear about the battery issue, Not to worry, We will certainly assist you.
Kindly email the below details to [protected]@hp.com so that we can assist you.
Full Name:
Contact Number:
Alternate Number:
Email address:
Serial Number of the HP unit:
Product Number of the HP unit:
HP Case ID (if any):
Description of the Issue you are facing, so that I can assist you further.
^Dilip
.
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Thank you for bringing this to our notice.
I am sorry to hear about the battery issue, Not to worry, We will certainly assist you.
Kindly email the below details to [protected]@hp.com so that we can assist you.
Full Name:
Contact Number:
Alternate Number:
Email address:
Serial Number of the HP unit:
Product Number of the HP unit:
HP Case ID (if any):
Description of the Issue you are facing, so that I can assist you further.
^Dilip
.