HP India — Laptop not booting up. Shows error Boot device not found

Ashok2K4

Feb 23, 2021

Address: Gurgaon

My name is From 1 week, hp is unable to solve my complaint. My pc is not booting up. Shows error “Boot device not found”
I had many chat sessions with hp technicians but sorry to say.. got very poor response.
Most of them don’t even know how to resolve the issue.
They asked me to install windows 10 using hp cloud recovery option. But after 4 attempts the same error appeared “The recovery attempt failed”
My PC serial no. Is CND9214J6J

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Comments

HP India Customer Care

Feb 23, 2021

Verified Support

Hello Ashok,
We are sorry to hear that you had a sore experience with the support. Not to worry. I will certainly help you.
I understand that you get a "Boot device not found" error. The details have been passed on to the relevant team and they will get in touch with you to assist you.
^Dilip

raju2529

from Delhi, Delhi

Feb 24, 2021

reason is very simple, EFI Partition is deleted or corrupted. so that's why you getting error.
so recreate EFI Partition