[Resolved] HP India — Refusal of service within warranty period

[Resolved] HP India — Refusal of service within warranty period

S shusamoy from Delhi, Delhi Jan 11, 2016

Some white spots are developing day by day on the screen of my Hp 15 r063tu notebook PC. My 1st complaint with case ID [protected] was closed by Unilateral decision. After chasing the 2nd case Id [protected] is created. Even then no one has turned down to rectify the problem yet. Today, while I made a call to get the status of my case, then the representative denied to attend on site (as per the terms) and asked for a trade call. Kindly do the needful from your end at the earliest please. Was this information helpful? No (0) Yes (0)
Aug 7, 2021 Complaint marked as Resolved HP India customer support has been notified about the posted complaint.
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HP India Customer Care

Jan 11, 2016

Verified Support

Hi shusamoy,

Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you.

Service center was engaged and onsite engineer will come to help you on priority basis.

I work for HP. If the information hasn't solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum（ www.hp.com/supportforum ） for further help. Thank you for your support.