HP — Laptop, LED screen damage

Address: Delhi, India
Website: www.googleadservices.com/pagead/aclk?sa=L&ai=DChcSEwjKoLqI3aWCAxVAo2YCHeZCBpwYABAAGgJzbQ&ase=3&agsac=5uRbmhyi0kA&gclid=CjwKCAjwkY2qBhBDEiwAoQXK5TYlxkfMHDhE5VQ9bRmVpC0Hz80cGOjdSaWIx9n-AXTqUTTKy

I purchased HP Pavillion laptop worth rs. 56, 000 in September 2023. Yesterday, the LED screen in my laptop stopped working all of a sudden without any physical injury / mishap on my part. The laptop is brand new and still under warranty. The customer care refused to consider it under warranty and I was asked to pay rs. 15000 for the damage repair, and alleged that it was consumer injury and the warranty won't cover it.
They checked a laptop thoroughly and asked if I could wait a few days. They rejected my plea and refused to repair the laptop under warranty.
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