[Resolved] Hypercity — gift card issue

premkharge

from Hyderabad, Telangana

Sep 8, 2019

Address: Hyderabad, Telangana

I am not able to use these gift cards in hypercity store hyderabad. I just bought these cards in the month of jan. Store people said that these cards are already expired. I raised complaint and did follow up calls and emails twice a week but hypercity customer service is least bothered in solving the customer problems. Please resolve my isssue because it is very high amount i purchased this gift card.

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Oct 21, 2019

Complaint marked as Resolved

Without resolving my issue, how can u close my issue as resolved.

HyperCITY customer support has been notified about the posted complaint.

Verified Support

Sep 28, 2019

HyperCITY Customer Care's response Dear Customer,

Greeting from HyperCITY feedback team!

Thank You For writing to us.

We sincerely apologize for the inconvenience caused to you.

We have tried contacting you on your given number however the same is not contactable (Busy).

We appreciate your co-operation in this matter.

Assuring you of our best services always!

For any further assistance, you are welcome to contact our customer care at[protected] any time between 09:00 am to 10:00 pm Monday to Sunday.

Thanks & regards,

HyperCITY Customer Care

Sep 29, 2019

Updated by premkharge I have already called your customer service centre for more than 50 times in last 3months. Who ever taken my call informed that to wait. I have been waiting for 8months..I can't wait more.. Give back my amount back (3000) or issue new gift cards.

Oct 21, 2019

Updated by premkharge My Issue is not yet resolved. Please give my money back or solve my issue. Kindly request to hypercity team to take seriously or else i will make this issue very serious