| Address: Bangalore, Karnataka |
My name is JOJY George and mobile no:[protected] and I have done the service of my vehicle i10 at around 36210 KMS, invoice no :B[protected] on 19/03/2015 at Devarabesanahalli, outer ring road, Bangalore and as per the instruction of the service advisor Mr.Vikram i have replaced my clutch plate. Immediately after my service i found burning smell was coming from engine and i took the vehicle to the same service advisor and he told since it is new clutch that smell comes etc. And during my travel one day in Bangalore the vehicle was not moving at all and since I was not able to the service center and I towed to the vehicle to one of the nearest service center and they told the clutch plate is completely gone. I called the same service advisor as per the instruction from this service center whether anything can be done related to this and he told nothing is possible so I have decided to do the service at this service center only. I have done the service of my vehicle on 03/09/2015 at Hosur Road, Bangalore around km of 41181 with invoice no : B[protected]VIN : MALAM51BR9M448949)where they changed the clutch plate fully. And when I checked I could see my old clutch it is not burned as the new one which replaced with the service at 19/03/2015. Only because the service advisor told I have to done the change of the clutch plate. I still have the photographs with me as a proof. I am attaching it here as proof. I have had a loss of 7248 rupees+ towing charges of 2000 .I am requesting for refund of 9248 Rs which I lost during this entire process.
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