Hyundai Motor India — AC not serviced resultant faulty AC Compressor

Address: New Delhi, Delhi

I purchased i20 on 13.07.2011 almost 4 years back. Service schedule at 10, 000 kms were religiously followed. Total vehicle run is 86, 000 kms. On 23.08.2015, I had given my vehicle to Himgiri (wazirpur) Delhi for complaint on AC cooling. To my surprise, I was informed that AC service was not undertaken from last 4 years by the workshop. The executive 'Mukesh Rawat' informed that the AC service should be undertaken every year. Total expense is INR 40, 000. 3 days earlier I received an email from GM service (Vivek Kapoor) to bear 50% of expense. I have tried to contact senior officials of Hyundai / Himgiri but to my dismay all such efforts failed. I have maintained all the invoices of vehicle service from the date of purchase. The vehicle is in workshop from last 7 days, I want this repair activity to be completed ASAP and vehicle to be returned. I am ready to bear the AC service cost but not the cost related to replacement of AC compressor and other related costs.
Was this information helpful?
No (0)
Yes (0)
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Hyundai Motor India
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    15%
    Complaints
    6643
    Pending
    0
    Resolved
    1019
    Hyundai Motor India Phone
    +91 98 7356 4645
    Hyundai Motor India Address
    5th & 6th Floor, Coporate One (Baani Building), Plot No.5, Commercial Centre, Jasola, New Delhi, Delhi, India - 110025
    View all Hyundai Motor India contact information