Hyundai Motor India — Accident due to Sub standard safty parts

Address: Lucknow, Uttar Pradesh

From Mona Mehrotra Owner of "I 10" car 2011 model Reg Num - UP 32 DX 1026 VIN - MALAN51CLBM952947F Insured by - Futures Generali Milage - 15355 km Location - Lucknow, "Beeaar Chinhat" To Hyundai india Customers care Feeling disappointed with happenings as below. 1. Car got accidented on 6th aug, was sent to Beeaar Hyundai chinhat for accidental Repairing thru Insurance claim. 2. In primary and secondary insurance survey parts have been approved by insurer, and car was repaired and sent for the Running Trail by service persons. 3. During Running Trail, it was noticed that Break was not functional, again Insurance survey was done for the concerned parts like "Break Boosters as well as Master cylenders". 4. On Technical ground with a demonstrated reasons of Conciquncal loss, Insurance comp comment upon that Only in the presence of OEM report issued by Technical official of Hyundai, Insurance comp shall approve the claim relates to these Break parts. 5. Technical official of Hyundai have been informed by Servicee dealer but they are not giving OEM report on matter giving some Bogus and Fake reasons relating it with Warranty matters. Now, every Hyundai car owners need to understand that 1. Insurance comp is concluded the Break Device failure as Mechanical or Technical Failure... Not a part failure due to impact on the car during accident. 2. In case it is not a Mechanical or Technical or Hyundai Engineering Failure, Hyundai technical official must strongly encounter and respond on the WANT raised by Insurer. 3. Hyundai Car with a milage just 15000 km in a span of 3+ years even after maintained in authentic Hyundai workshop is not COMPENTENT enough to perform on SAFETY PARAMETERS on High speed driving. 4. Any used parts in Hyundai vehicles related to Safety Parameters can be NONFUNCTIONING at a Milage of 15000 km. 5. Should we not own or drive the Hyundai vehicles after the expiry of the Warranty period of vehicle ?? 6. Safty parts are being used in Hyundai vehicles performs at its best during its Warranty period only... Not after that ??? We must drive the car at our risk only... 7. I am SHOCKED with the whole episode... I am not in confidence to use and drive the CAR in the light of TECHNICAL ASSURANCE is being demonstrated by Hyundai officials. Why shouldn't ask by me to refund my money back by Hyundai or Handover me a Freash Vehicle in liew of POOR QUALITY SAFTY PART used in my vehicle ??? Mona [protected] Lucknow
Was this information helpful?
No (0)
Yes (0)
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Hyundai Motor India
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    15%
    Complaints
    6643
    Pending
    0
    Resolved
    1019
    Hyundai Motor India Phone
    +91 98 7356 4645
    Hyundai Motor India Address
    5th & 6th Floor, Coporate One (Baani Building), Plot No.5, Commercial Centre, Jasola, New Delhi, Delhi, India - 110025
    View all Hyundai Motor India contact information