Hyundai Motor India — After Service Complaint

Address: Nashik, Maharashtra

Hello, I have given my i10-Sportz to Ujjwal Hyundai, Nasik after an accident on 9th Nov'14. Veh Reg no. - MH-15-DM-1603. When the vehicle was delivered back to me after repair i have noticed & shown the service person about the scratches & some electrical parts were not functioning. Some of them electrical issue were fixed after few days. But for scratches i m really surprised & worried. I put a request for its replacement/repair but i think they are not paying attention towards me. I request you to pls consider my complaint & resolve my issue at the earliest. The images of parts having scratches are attached. Also It took many days for dealer to arrange parts when vehicle was submitted on 9/11/14. I followed several time for the updates. The date of delivery of vehicle was written 10th Dec'14. It was expected that car will be delivered on 5th Dec'14 any how, but i didn't get it. Finally it was done on 15th Dec'14. The promised date on repair sheet prepared by Ujjwal Hyundai was 10th Dec'14. I feel i should get compensation for delayed service/delivery (5-6 days). Pls refer images & take appropriate action to avoid customer dissatisfaction. 1. Scratches on Centre Bezel Zone. 2. Scratches on Door Trim Front LH & its Armrest 3. Scratches on Door Trim Rear LH & its Armrest 4. Scratches on Bumper Rear RH Side & Ctr 5. Rear View Mirror Vibration/Rattling while driving Thank You, Best Regards, Shaheer A. Shaikh. [protected]@yahoo.com