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Mail 2 : Fw: Breakdown of creta GJ18BN 5051, VIN MALPC811VLM014179
From: DEVANSH ZAVERI on Fri, 04 Nov 2022 11:32:48 Add to address book
To: You & 2 others | See Details
To whom so ever it may concern
I am really surprised as I have not received any reply from your side for last 13 days for the trail mail.
I have read of many such cases which shows the flaw in your DCT system and failure of parts for this model of creta which I own.
This time the part was replaced by Sharma motors, Ashram road, Ahmedabad free of cost.
My concern is What will happen if part fails post warranty period? I am further not mentioning the frustuation and inconvenience cost that happens to customer when it fails anywhere on road. It is very fearful experience to drive such faulty cars .
I have not spent 20 Lac Rs. to buy a faulty car.
Give me concrete action plan or I will have to take up the matter through legal route.
Regards,
Jimisha Devansh Zaveri
(M[protected]
Mail 1 : From: "DEVANSH ZAVERI"
Sent: Sat, 22 Oct 2022 12:58:23
To: "crservice", "crsales"
Cc: "dnzaveri_69"
Subject: Breakdown of creta GJ18BN 5051, VIN MALPC811VLM014179
To whom so ever it may concern
With deep regret I need to complaint that yesterday my just 2 year old creta came under breakdown.
1.Problem is transmission error indication ON continuously.
2. Reverse gear not working.
3. Also problem in Forward gear autoshift.
4. Racing of car etc..
My car is driven just 17000 kms. I am not expecting such major issues from company of Hyundai's repute. I have planned to go for Diwali vacation in this car. Feeling very disappointed for buying this Hyundai car and spending nearly 20 Lac.
Do needful immediately so that I can use my car going out of station from tomorrow for this Diwali vacation.
Revert immediately and What support you can give.
Regards,
Jimisha Devansh Zaveri
(M[protected]
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