Hyundai Motor India — Creta Break down

Address: Pavan Hyundai, Tumkur, Karnataka

Hi Team,
I am hoping to get some pleasant experiance being a Hyundai customer since 2016 and continue to be in future.

I was driving on NH47 recently and of a sudden my creta stopped and unable to move further. It was a pleasant drive until then. I had no clue what had happend and called Pavan Hyundai in Tumkur and they attended withing a reasanable time. They tried their best to solve my problem and realised that my vehicle needs to be brought to the service center in order to see what has happened and it was brought immediately. When they checked, I was told that Exhaust Manifold Catalystic assy- EXH - 285002BSR3 needs to be replaced and I was made aware that it costs 1.4 Lakhs. This is such a killer for me that I never expected this will happen. Its very difficult for me to bear this cost for no fault of me. Being a long time customer, I would to hear what Hyundai can do for me to reduce this burden.

Looking forward for a favourable reply

Regards
Nagesh