Hyundai Motor India — Delivery of a wrong car model

Address: 405 sv grand Apartments 3rd cross NGR Layout Bangalore 560068

Hi Team
I booked a Creta SX diesel model.On 1 June I got a call from dealer that my car has arrived. I had asked to do a Pre delivery Inspection. They said they have a team to do that. Now at the time of delivery found that the instrumental cluster is of old SX variant but the amount I paid is of the new SX variant. This has disturbed me a lot. I haven't took the delivery of my vehicle yet. Please let me know what is the next step to escalate this and next solution for it. They have told to refund the difference amount but I don't want to do that. I don't want to degrade the vehicle. They said they will replace the cluster now they are not giving any response now. It has mentally disturbed me a lot.

Showroom Name- Trident Hyundai Hosur road Bangalore
VIN - MALPC813LNM335445
Name of Owner- Lalima Asati
Contact no - +91-[protected]
Was this information helpful?
No (0)
Yes (0)
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Hyundai Motor India
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    15%
    Complaints
    6647
    Pending
    0
    Resolved
    1019
    Hyundai Motor India Phone
    +91 98 7356 4645
    Hyundai Motor India Address
    5th & 6th Floor, Coporate One (Baani Building), Plot No.5, Commercial Centre, Jasola, New Delhi, Delhi, India - 110025
    View all Hyundai Motor India contact information

    New Member Registration

    The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

    New Member Registration

    Already a Consumer Complaints member? Log in now
    •            
      or

    New Member Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Consumer Complaints? Register now.
    •            
      or
    Loading, please wait...


    Your password has been sent to the specified email address. Log in

    User Facebook Login

    GDPR