Hyundai Motor India — dissatisfied with the services from prestige hyundai jabalpur branch

Address: Jabalpur, Madhya Pradesh

Dear sir,

I am writing this mail regarding the sale of my second hand hundayi sandro car mp 04 cb 3938. This was a bhopal passing car.in the name of sonali upadhyay.
Recently in the month of march 2017, i have purchased a new car from hyundai again, xcent in the name of my mother mrs naina upadhyay and sold my own car in exchange to prestige hyundai jabalpur - hpromise mr pandya.

During the process i told them that they need to get the noc transferred cleared and collected from the bhopal office themselves. As i am not available at jabalpur, with this condition they bought my car at a lower cost as compared to the market rate. They purchased it at 125000, where in the current value of my car was 1, 50000.

They made me sign all the documents required to transfer including the sale letter assuring that i will face no issues against the same.

And told me that am not required any more for any process.in between lot of time from h promise mr pandya contacted me again for few more documents. Currently am not in jabalpur i reside at mumbai. I agreed for the same as required i signed all the documents send by them again and couriered that personally on my cost.

Recently i got to know they sold my old vechile to third party without transferring, at good amount. And without my permission mr pandya shared my personwl number and address to the third party and asked them to follow up with us for transfer. This third party person is torturing us through calls and visit at my home at jabalpur.
Mr pandya while purchasing the car assured to take all responsibility, but later he troubled us a lot because of his lack. Of knowledge.

Now i am been continuously tortured by the third party for taking the vechicle back at higher cost

I am very annoyed with this behaviour and service that hyundai gave.

I was not told at all that i need to be available for getting the noc cleared from bhopal. If i was told about the same i would have not sold my car to hyundai. My pandya fromhpromiae said that be assured we will get it done you just sign all the documents as required which i did. But now why am i tortured.

Firstly i was not told that i am required for getting the noc cleared and vechicle transfer

Secondly my personel details were shared by third party with my consent

Thirdly no one is taking the responsibility to get it sorted.

I am dissatisfied with the service from hyundai, the trust i had is lost.

Information provided by hyundai dealer was not correct. Today am getting tortured by third party for the vechicle that i sold to hyundai.

My vechicle is still running in my name, no proper information provided, vechicle sold without transferring and am not updated about the same.
I am residing in mumbai then too i visited jabalpur to get the matter sorted but no body responded in the same.

I can’t travel making my work suffer again and again it is a torture against the trust that u had for hyundai. I trust to get it matter solved asap.

Need to get it sorted as soon as possible or else i will roll the matter to consumer forum.

Regards
Sonali upadhyay
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Sent from my iphone