Nov 16, 2022
Complaint marked as Resolved Hi,
I booked a Hyundai Venue S Optional 1.0 Turbo iMT Polar White model Petrol at one of your dealership Koncept Hyundai - Green Park on 15th of September 2022, since then I am really shocked and disheartened to see the approach shown by your company in delivering my vehicle. The dealership is always promising me a new date to deliver the vehicle. First they told me that they will deliver within 15 days in Navratre as I need. then in 1st week of Oct 2022, then Diwali 2022, then 1st week of Nov 2022 and now it's November 16th and written delivery date has gone but my vehicle is not yet delivered. I am totally disturbed and feeling as cheated with the overall approach of your company and dealership. If this is the way you treat your new customer or if this is your marketing strategy and execution. I am sorry to say this will hit your credibility and reputation badly.
If my complaint will not be taken up on urgent basis I will take this matter to media and consumer forum.
Request you to kindly intervene and get this resolved urgently.
Regards
Vineet Goswami
Mobile - 9953046888
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