Hyundai Motor India — Forgery during purchase of car

Address: Faridabad, Haryana

Dear Sir, My brother Mr. Bharat Singh visited to Super Parts Baltic Hyundai showroom Faridabad and meets your sales Managers Mr.Sandeep, Mr.Anshul and Mr.Mahendra for booking a car Xcent S (O) for me on date 23.03.2015 Mr.Sandeep give a rough quotation to him with Name and contact no. Aftar that I have booked a car Xcent S (O) Red Passion color on date 23.03.2015 in your showroom through my brother Mr.Bharat Singh who paid Rs: 40000/-(Forty Thousand only) as down payment to your sales Manager Mr. Sandeep to deposit on Showroom account at Faridabad, Haryana. The Sales Manager had given him a Hand written Receipt for an amount of Rs 40000/- to Mr. Bharat Singh, and said that there is some technical problem in our printer and had given the Name and contact number of Mr. Mahendra (Senior of Mr.Sandeep). On date 31.03.2015 I received a quotation by e-mail which was issued by Orion Hyundai Gurgaon. When I asked about it then Mr. Sandeep, Mr. Mahendra and Mr Anshul told me that there are silver and grey color cars in the showroom . Our requirement of red color is not possible as it was not available on the showroom. Instead he told us to issue a DD in favour of Orion Hyundai showroom at Gurgaon. Accordingly, I have deposited the quotation to my financer bank and the bank issued me the DD of Rs 600000/-(Six Lacs). That Sir, On date 22.04.2015 I requested Mr. Sandeep to book and deliver my car. Mr Sandeep told me he was busy with some work and that I should collect my car from Orion Hyundai Gurgaon and his representative will contact us. After reaching Orion Hyundai showroom at Gurgaon a call came to me from a caller whose name is Prabhakar. He received the demand draft and Balance payment Rs: 4500/- and submitted at Orion Hyundai showroom. After that they delivered a car to me with temporary registration for one month and insurance invoice, but on the invoice there is no amount mentioned. Mr Prabhakar told me that when I receive my insurance papers, everything will be mentioned there including the amount. On date 19.05.2015 I received a copy of invoice at my e-mail by insurance agent Mr. Gourav Dutt Sharma where in the model of the car is wrongly written as Xcent S instead of Xcent S(O) and details of payment Rs 13150/- against Rs 17914/-as per quotation. When I enquired about this to Mr Gaurav Dutt Sharma, he told me to contact Mr Prabhakar and when I called him up he didn’t receive my calls. After that I contact to Mr. Sandeep about my registration certificate, he told me to sir that is in progress and handover you within the month. On date 21.05.2015 my temporary registration expired but Mr. Sandeep and Mr. Anshul came to my place with extension of temporary registration for next month. When I called to Mr. Sandeep about my car registration now, he didn’t receive my calls. When we enquired to your showroom Faridabad then Mr. V.K. Batra General Manager told to us they all left the and there are no any payment received and when the Orion Hyundai Gurgaon Delivered cars to you then your car registration also provide by them. But sir I give the booking amount Rs: 40000/- in your showroom on date 23.03.2015 and that time they all are the sales Managers of your showroom and I feel this is a group of frauds persons. I therefore request you to take action against them and issue my car registration to me at the earliest. This is a very bitter experience in my life. I am sending the contact numbers of all persons and booking form which is received in your showroom. It is a prestigious issue for your showroom also. I hope you will try hard to restore the prestige of your showroom. Thanks & Regards Rajendra Singh Sisodiya 131 A, Old Faridabad city Ward No. 17, Thakurwada Faridabad, (Haryana) 121001 Phone: [protected] Mr. Sandeep Contact No. [protected] Mr. (Mr.Anshul) Contact No. [protected] Mr. Mahendra Contact No. [protected] Mr.Prabhakar Contact No. [protected]