Hyundai Motor India — incomplete 3rd Free Servicing

Address: Cachar, Assam

Sir, This is very unfortunate to tell you that on 17.01.2015 I went to Hyundai Servicing center of Silchar, Assam at around 10.00 am, for 3rd free servicing of my car – Hyundai Eon Era+ (AS 10 A 6194). But the Manager of the servicing center first of all refused for servicing of my car on that particular day asking me to come on some other day. Some how I managed to convince him as I am resident of Karimganj District and I have to travel 106 KM (to & Fro) for servicing of my car only. Here the manager put a condition in front of me that on that particular day they will provide servicing of mechanical parts of my car only and for servicing of rest of the parts like water servicing, vaccum cleaining etc I will have to come some other day. Finding no other way i agreed to his condition and get done servicing of the mechanical parts of my car only. However, the very next day i.e on 17.01.2015, I find some problem with the clutch of my car and I went to the same servicing center at around 10.30 am and also requested the manager to complete the halfdone servicing of my car. This time again the Manager strongly refused for providing the pending services of 3rd free servicing and asked to come some other day. Therefore, now if I will have to get complete 3rd free servicing than I will have to travel another 106 KM (to & fro) which may costs around Rs. 500/- (POL) as an extra cost. So, If I have the right to get complete 3rd free servicing as provided from HMIL I should be provided with the same without bearing any extra cost (as POL) from my side as I have tried two times for getting the service. Jahan Uddin Choudhury [protected] choudhury.[protected]@gmail.com