| Address: Ahmedabad, Gujarat |
Dear sir / madam
I have bought hyundai xcent car in month of april'15 from ahmedabad concept hyundai dealer.
Recently i was going through on inner highway of the village location with speed of 60km/hr to 70km/hr.
At time of the same one dog passed through the road and touched to the bumper and my bumper has been broken.
I was shocked and unable to get the quality of the company given to customer, such a poor materials may be used or might be company doesn't think about the brand value.
If such a small dog touch the bumper and bumper has been broken so what would be safety of the passenger / people who seat inner of car ? If any time such big problem happened there would be not a safety of the inner people seating into the car
We purchase the car with brand name, resale value, different product range, quality of the company, service assistance given by the company. But after facing the problem i hope it would be the wrong decision to buy wrong products of wrong brand,
Earlier i have chevrolet car but never ever i got such kind of the experience.
I can put up the car under insurance and do expense with company but i want to inform the hyundai, if people put up trust on the brand so give quality and for which hyundai is known.
Its my humble request to change out my broken parts without any expense as the quality of the bumper is not at all satisfactory as well reply received from the customer service center as well dealer service center not at all satisfactory.
I may be wrong also but experience with earlier brand is different with quality, service, product, assistance etc, with hyundai i got good assistance but after service is very poor with getting very lightly replied
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