Address: Poplular Hyundai, Vettu Road, Kazhakoottam |
I upgraded my option to Creta SX jus for the one touch power window option. During the pre-sale and test drive period I checked the same with the sales team and they confirmed that Creta SX has One touch power window. But now after delivery of the vehicle, they are saying it's not there and it's Hyundai's fault that Hyundai didn't inform the dealer about this.
I dont wanna know who's fault it is but this is something the sales team promised. Untimely for me the dealer is representing the company and I'm truly disappointed with the whole thing.
Secondly, the dealer did the antiglare film for the windshield which I had to pay 7000 rs, there was two scratches in it and when I noticed and informed them, it took almost a month to get back to me with an update and now they are saying to re do it I have to pay 50% of it. There is no way I'm gonna pay it and I will be filing a complaint in the Consumer court as well.
I totally regret my decision in getting this car and choosing this dealer. I should have gone for Kia or MG.
Truly disappointed and will never recommend to anyone I know. Was this information helpful? |
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