My name is -Abhinandan Bhattacharyya.I bought my commercial car XCENT PRIME T (M/SLT0222/17-18.Invoice number, MALA741DLHM276573-CHASIS NUMBER) on 12th September, 2017 from Mohon Motor Udyog Pvt Ltd, Kolkata(salt lake sector v).After that I did the production in front of R.T.O(Hooghly ) to get my permanent number.then I came to know that without submitting the E.C.U certificate (Speed limiter) I won't get my number.i already informed showroom and they told us that they were not aware of it, they apologised and asked me to bring my car to Kolkata service centre to do a scan test of that speed limiter which is already installed on my car from the day I bought the car.
After that they checked everything and told me that they will send that scan report to R.T.O officer through their agent.Today when I called that agent who is appointed by the showroom and responsible for this task also took money for this, he is saying that they need to submit a complete certificate what other companies are giving to R.T.O Officer.
Now my Question is :
No 1.why u guys are so irresponsible and unaware of that fact before selling ur product to a customer?
No 2 -why are u taking so much time to produce a certificate knowing my car is a commercial car and I already paid my 1st EMI and 2nd EMI date is coming.
No 3-why u haven't informed me about this before my loan got approved?why ?
So I already informed everything to showroom today and I m going to return my useless car to showroom this Saturday if I won't get my permanent number.
Also I will file a case against ur company (including that showroom) to CONSUMER COURT next week because of this delay and I m sure that hourable court can give me the justice & compensation for this delay and the harassment.
Regards
ABHINANDAN BHATTACHARYYA.
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